Restoration Technician

Job Description

Job Description

Lead Water Restoration Technician Be the Hero When Disaster Strikes

Are you the type of person who thrives under pressure, leads from the front, and takes pride in helping people get their lives back on track? We're looking for an experienced Lead Water Restoration Technician to join our growing team and take charge of emergency response and restoration projects. From water and flood damage to mold remediation and fire restoration, you'll play a critical role in restoring homes, businesses, and peace of mind.

This isn't just another restoration job—it's an opportunity to lead a skilled team, make a real difference in your community, and build a rewarding career with a company that values expertise, accountability, and exceptional customer service.

What You'll Do

As our Lead Water Restoration Technician, you'll be the driving force behind successful restoration projects by:

• Leading and mentoring restoration technicians in the field, ensuring projects are completed safely, efficiently, and to the highest quality standards.
• Responding to emergency water damage, flooding, mold remediation, fire damage, and asbestos-related restoration projects.
• Conducting detailed site inspections and assessments to determine scope of work, restoration strategies, and project timelines.
• Operating restoration equipment, power tools, hand tools, carpet cleaning equipment, and company vehicles safely and effectively.
• Ensuring strict compliance with safety protocols, PPE requirements, respiratory protection standards, and hazardous material handling procedures.
• Creating project documentation, estimates, and insurance-related reports using Xactimate and other restoration software.
• Communicating professionally with property owners, insurance representatives, and team members throughout the restoration process.
• Coordinating resources, scheduling work, and maintaining clear project expectations from start to finish.
• Participating in an on-call rotation to provide rapid emergency response when customers need us most.

What We're Looking For

• Proven experience in water damage restoration and the restoration industry.
• Strong leadership experience with the ability to motivate and manage crews in fast-paced environments.
• Knowledge of industry safety standards, mold remediation procedures, water mitigation practices, and asbestos abatement protocols.
• Ability to operate restoration equipment, construction tools, and company vehicles.
• Experience using Xactimate or similar estimating and project management software.
• Outstanding communication and customer service skills.
• Construction, demolition, or rebuilding experience is a plus.
• Ability to perform physically demanding work, including lifting equipment, climbing, crawling, and working in challenging environments.
• Flexible availability for emergency and after-hours response situations.

Preferred Qualifications

While not required, the following certifications and skills are highly valued:

• WRT (Water Restoration Technician) Certification
• ASD (Applied Structural Drying) Certification
• AMRT (Applied Microbial Remediation Technician) Certification
• Strong understanding and use of modern technology, including mobile applications, digital documentation platforms, moisture mapping tools, and restoration software.
• Additional IICRC certifications are a plus.

Why Join Us?

✅ Competitive pay and advancement opportunities
✅ Work with a team that values safety, professionalism, and teamwork
✅ Make a meaningful impact helping people recover after disasters
✅ Ongoing training and professional development opportunities
✅ Diverse projects and no two days are ever the same

If you're a motivated restoration professional who enjoys leading teams, solving problems, and delivering exceptional service during some of life's most challenging moments, we'd love to hear from you.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Safety equipment provided
• Vision insurance

Work Location: In person