Operation Supervisor

Job Title

Essential Functions

• Assist Department Manager with managing workflow to meet planned units/cartons per hour, cost per unit, level of service and accuracy standards.
• Supervise your functional areas to ensure all Key Performance metrics are achieved; develop daily plan, monitor results, initiate changes to ensure daily goals are achieved.
• Delegate tasks, train & monitor associate performance to meet and exceed productivity, accuracy, quality, safety, attendance goals in accordance with SOP's.
• Optimize department operations by ensuring the correct staffing levels each day, provide feedback to Manager regarding labor capacity and workload leveling.
• Support & create a culture of consistency, fairness & inclusiveness for associates.
• Lead start up shift meeting.
• Manage a safe workplace by advocating safety training and accident preparedness.
• Perform other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Oral and written communications skills.
• Strong work ethic, critical thinker, and excellent attention to detail (quality of work).
• Strong communication and interpersonal skills.
• Must be comfortable working in a distribution environment.
• Must be flexible with schedule rotation based on business needs.

• Understanding of general finance and budgeting, including profit and loss, balance sheet and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.

Desired Education and Experience:

• Bachelor's degree or equivalent experience
• 3-5 years of supervisory distribution service experience.
• Proficiency in Word, Excel, Outlook, and PowerPoint (Microsoft Office Suite) required.

Work Environment: This job is an onsite position located at the Torrid Ohio Distribution Center. This role generally requires 40+ hours per week; however, hours may vary based on workflow. Physical Requirements (with or without reasonable accommodation) Regularly required to sit, stand, bend and lift/move up to ten pounds. May lift/move up to thirty pounds occasionally. Travel Requirements: This position may require minimal travel.