Field Service Technician - Mesa, AZ

Job Title: Field Service Technician Location: Mesa, AZ Summary: Perform Intermediate level activities on emergency lighting inverters installed at customer locations.

For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.

This role will involve testing, troubleshooting, repairs, and modifies developmental and production electronic components, parts, equipment, and systems.

Responsibilities:

• Represent the company in a professional manner in-house as required.
• Follows safety practices and protocols per NFPA 70E at all times.
• Travels to customer locations in a company vehicle to perform service activities.
• Performs maintenance to ensure compliance to product specifications.
• Installs or replaces batteries in inverter systems.
• Installing and performing startup of equipment in the field.
• Performs system start up and commissioning.
• Troubleshoots and repairs intermediate level issues.
• Performs intermediate modifications on inverters
• Works early morning, nights or weekends that may include overnight stays in a hotel whenever customer schedules require it.
• Provides professional, courteous and excellent customer service.
• Completes necessary job documentation per department procedures.
• Assists other Field Service Technicians during their work assignments to develop skills.
• Follows work schedules made by service coordinators.
• Uses company issued tools, equipment and software to perform work.
• Provides training to customer representatives when required.

Qualifications:

• Associate degree or equivalent from two-year college or technical school; or two years technical training related experience or equivalent combination of education and experience plus
• 3+ years of experience as a field service technician.
• Experience in electronics and electricity .
• Experience with power electronics is a plus.
• Strong knowledge of inverter technology and have battery knowledge.
• Acceptable if has knowledge of UPS system (uninterruptible power supply).
• Will need to troubleshoot and repair emergency lighting inverters.
• Perform maintenance work on inverters.
• Performs system start-ups and commissioning. xhyhwjd
• Will change out electronics and replace boards.