Field Sales Service Representative - Radiology

divh2Job Title/h2pThe primary purpose of the position is to provide direct on-site emergency service, preventive maintenance and installation support to end user customers while ensuring the highest levels of customer satisfaction./ppThe position is also responsible for assisting in reaching Service Zone Revenue targets with work group sales responsibilities ranging from 1 to 2 MM dollars and to communicate product sales opportunities to Sales and Applications teams members as needed./ppWillingness to acquire and use sales skills is a must. Difficulties include extensive travel (50000 to 75000 driving miles per year), working with contaminated products, exposure to X-rays and Magnetic fields, sick patients and the need to lift heavy equipment (over 50lbs). Typical work week approaches 50 hrs and on-call duty as needed by Zone Service manager./ppThe span of coverage will include: Minneapolis, St. Paul, Rochester, Marshall, Wilmar, Fairbault, Winona, Spencer, Mason City, Decorah and Waterloo, MN./ppTravel up to 75% within the territory. The candidate is preferred to reside in the Twin Cities, MN metro area as that is the center of the territory. The Candidate must be domiciled within the territory./ph3Responsibilities/h3ulliPerform preventive maintenance, repairs, and installations at end user customer sites using approved Client documentation/liliSchedule and organize own work activities, ensure efficient operations/liliOrganize and re-order inventory valued at $20K to ensure quality work and low incident of defective or incomplete on-site customer visits/liliResponsible for proper return of all defective inventory for replenishment/liliPrice service calls, offering discounts or converting to full contracts when needed/liliGenerate service revenue of up to $500K in given work group (Individual revenue responsibilities may vary)/liliPrepare and develop sales quotes and follows through to close the sale. Call end-user customers, purchasing agents and Client dealers to finalize and ask for the order/liliInterfaces heavily with Service Admin/MSRC billing processors to ensure proper timely invoicing. Responsible to assist in collection activities within a given territory/liliIn some cases, generates customer interest and communicates to Service Marketing Rep/liliGenerates and communicates sales leads to respective sales rep for new product or disposable opportunities/liliMaintain company car, oil changes, tire rotation, etc. and tools in good working order valued at $35-$45K/liliEnsure all proprietary info is safe guarded from non-Client personnel, includes: Service Training Manuals, Diagnostic and Calibration software, BIT keys, etc./li/ulh3Required Qualifications/h3ulliAssociates Degree in Electronics, IT Networking, Computer Science or relevant discipline required with 2 years of applicable experience or Bachelors Degree in relevant discipline/liliEquivalent Military Experience/ Training in areas such as Electronics, Aviation, IT, Computer Science or relevant training with 2 years of applicable experience can be considered in lieu of degree/liliTechnical trade skills in areas such as, soldering, electrical installation troubleshooting/liliPrior experience in a customer facing role/liliDemonstrated ability to work in a fast paced self-directed environment/liliGood verbal and written competencies along with flexibility and good judgment/liliAbility to prioritize workload and tasks to maximize revenue/liliProficient in Microsoft Office product suite comfortability in using company specific databases and CRM systems/liliAbility to travel within assigned territory and nationally, at times overnight and extended time periods/liliMust hold a valid drivers license./li/ulh3Preferred Qualifications/h3ulliDemonstrated knowledge of Medical Device Radiology business/liliPrior experience in a Field Service Role and/or regulated industry./liliEmployees can expect to be paid a salary between $56,296.00 to $84,444.00. Additional compensation may include a bonus or commission (if relevant). Additional benefits include health care, vision, dental, retirement, PTO, sick leave, etc./liliThis salary range is merely an estimate and may vary based on an applicants location, market data/ranges, an applicants skills and prior relevant experience, certain degrees and certifications, and other relevant factors./li/ulpWe offer attractive, competitive compensation and benefits including, medical, dental, 401k, short-term disability, ADD, tuition reimbursement, and more. Zobility is RGBSIs workforce management and staffing division. RGBSI is a multi-national corporation headquartered in Troy, MI with branches throughout the USA, Canada, Germany, and India./p/div