Director of AI-Driven Consumer Experience & Support
Softbank Investment Advisers
Softbank Investment Advisers is seeking a Director of Product, Consumer & Support in New York, NY. This role focuses on redefining delivery experiences for e-commerce using AI technology, aiming to enhance consumer satisfaction and operational efficiency. The ideal candidate will have a strong background in both product management and engineering. You will lead initiatives to merge consumer-facing product strategies with operational logistics, ensuring clarity and precision in product deliveries and support systems. Join us in shaping the future of e-commerce logistics! #J-18808-Ljbffr Softbank Investment Advisers
$200k - $240k
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...culture. If you are driven to solve exhilarating challenges... ...to bring your experience as a product and implementation... ...and architecture Support and advocate for day-to... ...drive value both for consumers and for their... ...to combine and activate AI agents, models, and features...Work at officeFlexible hours$136k - $160k
Who We Are Notion is the collaborative AI workspace where teams and agents think together... ...to-end learning, knowledge, and training experience for Notion’s global customer experience (... ...on programs that ensure customer-facing support teams have the knowledge, skills and...Local area- ## Associate Director, HR User Experience & Service Delivery Manager応募locations: Americas... ...users, ensuring they meet consumer-level expectations for... ...global biotherapeutics leader driven by our promise to save... ...and cell and gene therapy to support continued innovation and continually...Second jobWork at office
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West Monroe is seeking a Director for the Consumer & Industrial Products practice within our Mergers &... ...York. This role requires 8+ years of experience in consulting or industry leadership,... ...clients unlock measurable value using AI and advanced analytics. Attractive salary...Flexible hours- ...If you would hand the technical work to someone else, this is not your role. You’ll lead our US support function and transform it into a modern, AI-first customer experience organization. This is a player‑coach role where you build the team while staying hands‑on with...Night shift
$130.5k - $251.2k
...Communications Associate Director aligned to EY’s Consumer and Health Industry Group,... ...enable decision‑making and support transformation. Operating... ...Attributes For Success Extensive experience leading corporate, market‑... ...priorities in a deadline‑driven environment. High...Summer holidayFlexible hours- CodeRoad Inc is looking for a Director of People & Culture who will lead the People function... ...candidate will have over 10 years of HR experience, fluency in Spanish and English, and a... ...to shape company culture in an AI-driven organization. #J-18808-Ljbffr CodeRoad...
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Manager, Technical Support Engineering - East Founded in 2018 with co... ...workflow platform applies AI, automation, and integration with... ...focused teams. At Tines, we're driven by our values of Simplicity,... ...delivering exceptional customer experiences while fostering a company...Remote workWork visa- ...the intersection of Customer Experience, Product, and Engineering. This... ...technical work streams across Product Support, Engineering, Product, and... ..., communicated clearly, and driven through resolution Provide... ...Engineering Curious about AI, automation, and how technical...Work at officeRemote workWork from homeWorldwideHome officeFlexible hours
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...bureaucracy. The Bipsync team is driven by creative people who want to... ...configuration and integration support, and day-to-day technical... ...Bachelor's degree and 5+ years of experience in technical account... .... Confident using approved AI tools to enhance day-to-day technical...Work at officeWork from homeHome officeFlexible hours$160k - $175k
...onboarding to the Platform, supporting new service launches, and integrating... ...~8+ years of experience with a technology or content... ...Advanced proficiency in latest Gen AI Tools and best practices. ~... ...that innovation and growth are driven by an inclusive culture and a...Hourly payFull time$215k - $250k
...sales. Our North American Consumer sector is growing rapidly... ...behavioral science. We are hiring Director level roles to support our growing Consumer Goods... ...and seeking experts with experience across the commercial... .... Work in a values-driven culture. At Simon-Kucher,...Work at officeWork from homeFlexible hours- ...emphasizes a deep understanding of both human resources and AI technologies, focusing on data-driven solutions to enhance workforce efficiency. Ideal candidates will have over 8 years of relevant experience and a passion for innovative people strategies. Competitive compensation...
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...a Staff Product Manager to enhance patient and provider experiences through SaaS and AI innovations. The role involves developing tools for scheduling... ...in product management, strong UX intuition, and a data-driven approach. The salary range is $160,000 - $220,000 per...Remote job$290k - $365k
...interpretable, and steerable AI systems. We want AI to be safe... ...May Be a Good Fit If You Have experience driving cross-functional projects... ...complex programs through data-driven benchmarks, including writing... ..., build cross-organizational support, cooperation and action around...Contract workWork at officeVisa sponsorshipFlexible hours- ...resilient, and secure. As an AI-forward enterprise , we... ...potential. If you’re driven by purpose, thrive on... ..., reporting to the Sr Director of Technical Success... ...Collaborate with Sales, Support, and Product teams to deliver... ...a seamless customer experience Who You Are (Success...Local area
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$39.42 - $48.96 per hour
...properties they love. With proprietary AI built on over a decade of real... ...in minutes. At Hover, we’re driven by curiosity, purpose, and a... ...an exceptional customer experience. While our product is built to... ...the Hover platform. You will support a range of outbound motions across...Hourly payFull timeFor contractorsWork at officeLocal areaRemote workFlexible hours- L'oreal Usa is seeking a Director for Revenue Growth Management to lead the PPD’s consumer channels. This strategic role focuses... ...consult across teams, and use data-driven decisions to optimize brand... ...qualifications include extensive experience in revenue management, an...
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Rehearsals creates AI digital twins of customers... ...AI. We are seeking a Director of Consumer Insights to serve as... ...behavioral data and AI-driven simulation. BONUS : You... ...We Are Looking For Experience 5+ years hands-on experience... ..., or mental health support. Work from our NYC...Work at office
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