Service Manager

Hoffman's Exterminating is looking to hire a full-time Service Manager to oversee all aspects of Service Center operations including the management of revenue, sales, profit, human resource activities, training, and compliance. Ensure uncompromised service to customers and Team Members with a commitment to our Vision, Mission and Core Values. Benefits generous time off 11 paid holidays 401(k) with company match, Roth IRA medical, dental and vision insurance high deductible HSA telemedicine disability, cancer, and accident insurance health & wellness suite company-paid + additional, optional, life insurance About Our Family Of Brands We have been a family-owned and operated business since our start in 1964. Over the years, we have grown rapidly, and we now have the privilege of servicing 16 states. To ensure the quality and satisfaction of our customers, we have several offices in each state we are in to offer a more personalized approach to our communities. Ranked by revenue, Atlanta-based Arrow Exterminators is the sixth-largest pest and termite control company in the United States! We instill family values in the company culture to create a welcoming work environment and a successful company. We attribute our success to passionate, highly trained team members who are committed to protecting everyone's quality of life. As Arrow grows and continues to exceed industry expectations, we are always looking for new talent to bring on board. We know our team has a lot of options and we are humbled that they chose to work with us. That's why we offer competitive compensation, a robust benefits package, and a family-oriented company culture .

A DAY IN THE LIFE AS A SERVICE MANAGER

As a Service Manager, you will have many responsibilities to ensure that you and your team are successful in daily activities. Multi-tasking and organizational skills will be key. These activities include ensuring that your technicians are organized in their appointment scheduling and service tickets. They will check in with you daily where you will verify that they have their vehicles, uniforms, product, equipment, and paperwork in order. Your skills in conflict resolution and effective communication will ensure your team and customers have an awesome experience with every interaction. As a seasoned technician, you will offer coaching, training, and support. You are not afraid to get dirty and can spend considerable time in the field assisting your team and providing coverage. Ultimately, you will be assisting the Branch Manager achieve monthly performance goals. Minimum Qualifications Industry experience (preferred) Demonstrated leadership abilities Effective verbal and written communication Conflict resolution Effectively operate internal applications and software (Paycom, PestPac, Applicant Pro, Outlook, Word, Excel, PowerPoint, other web-based portals) Proven track record in achieving sales results Proven ability to multitaskStrong organizational skills Basic math skills Ability to pass any state regulatory agency required licensing/certification exams Able to work a 40-hour (minimum) work week Accessible after hours (including weekends/holidays) Possess a current Driver's License Meets company driving standards High school degree or equivalency, college preferred Equal Opportunity Workplace (The job description is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications). We are an Equal Opportunity Workplace and as a PestVets Company , we are committed to hiring and participating in acts of service for Veterans and active-duty members of the U.S. Military. #J-18808-Ljbffr Nader's Pest Raiders, Inc.