Ice Technician

Ice Technician

The Rinks aims to provide a great experience for employees and guests alike! Join the team and become part of an industry-leading sports and entertainment organization.

This Ice Technician is responsible for performing the daily activities required for maintaining proper ice conditions and the equipment for proper ice maintenance in accordance to facility standards additionally, responsible in assisting in all other operations in a manner supportive of The Rinks values.

Responsibilities:

• Demonstrate a high degree of knowledge and skill in operating ice-resurfacing machines in a professional demeanor.
• Operate Ice resurfacing equipment in a safe manner to ensure Guest and Associate safety.
• Efficiently and accurately perform ice resurfaces in a timely manner.
• Coordinate the maintenance of on-ice and off-ice related issues.
• Contribute to the execution of on-ice and off ice events and activities in a timely manner.
• Safeguard public sessions to assure exemplary Guest experience and safety.
• Enthusiastically service Guests while performing a multitude of diverse tasks.
• Demonstrate the initiative and commitment to communication and teamwork to assure optimal guest service.
• Adhere to first aid and emergency guidelines and procedures.
• Monitor activity on ice and in other controlled areas.
• Adhere to all OSHA Safety Standards and be alert and communicate safety / security problems to the Supervisor or Lead immediately.
• Maintain all ice-related equipment to be safe and operable. Any repairs should be reported to the Supervisor / Lead immediately and General Manager.
• Knowledgeable and performance of all ice resurfacing equipment in accordance to safety standards implemented within the maintenance certification training.
• Adhere to manufacturer specifications when using equipment or materials in order to assure no risk to self, fellow Associates or Guests.
• Assist in the repairs of ice resurfacing equipment as required.
• Completion of daily Ice Maintenance voltmeter, hydrometer, and compressor readings to ensure the safe operations of ice equipment.
• Adheres to optimum ice standards by edging daily therefore ensuring a safer ice surface for guests.
• Maintain Air Quality Standards by assisting in the documentation of meter readings.
• Maintain The Rinks housekeeping standards for all areas of the facility including; Zamboni room, compressor room, lobby, bleachers, restrooms, meeting spaces, locker rooms, and offices.
• Assist in maintenance projects including periodic maintenance of facility equipment.
• Assist in performing general maintenance throughout the facility.
• Set up and maintain facility signage and displays where applicable.
• Maintain ice resurfacers according to the daily maintenance logbook and proper documentation of necessary repairs or recommendations.
• Monitor ice conditions; remove debris from ice surface and surrounding areas.
• Adhere to all The Rinks policies and procedures.
• Other duties as assigned.

Skills:

• Must be 18 years of age or older.
• Must complete Ice Maintenance training with a certified The Rinks Maintenance Associate within a 90-day training period.
• Must pass a written, oral and practical Zamboni and Ice Maintenance Exam with a score of 80% or higher.
• Able to work a flexible schedule consisting of varying days and hours (including weekends, holidays and nights).
• Must be able to read equipment manuals, safety procedures and write reports, update logbooks, document repairs.
• Ice rink operations experience preferred.
• Service minded, highly motivated self-starter, enthusiastic and energetic.
• Demonstrates an understanding of The Rinks commitment to quality people, places and programming.
• Possesses strong interpersonal and communication skills.
• Consistently maintains a pleasant, professional, and approachable style.
• Thrives in a fast paced, dynamic environment where required to work with a variety of individuals and personalities.

Knowledge, Skills and Experience:

Education - High School Diploma or Equivalent

Experience Required - 0-1 Year

This position is on-site.