Remote Client Experience Resolution & Optimization Manager
Capital Rx
Charlotte, NC
- Remote job
Judi Health is seeking a Manager of Client Experience Resolution & Optimization (CERO) to lead intake, triage, and resolution for client-impacting issues within Client Services. You will establish governance for intake workflows, validate issues, and drive consistency while coaching the CERO Analyst to continuously improve end-to-end client experience. The role partners across the organization to streamline processes, reduce manual work, and implement end-to-end improvements in a fast-paced #J-18808-Ljbffr Capital Rx
Vacancy posted 3 days ago
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