Business Manager

Job TitleBusiness ManagerDutiesThe Business Manager provides inpatient and outpatient mental health services and comprehensive rehabilitation services to enrolled patients. In addition, new initiatives are in the development and early growth stages, and coordinated support service are required. Major duties include but are not limited to:Manages staff and resources assigned to the Care Line inclusive of: human resources (specifically oversight of their own immediate staff); regarding duty assignments; physical space assignments & relocations; and, supplies and equipment requiring acquisition.Oversees evaluations and strategic planning of programmatic areas within the Behavioral Health & Science Care Line. This is inclusive of assisting with and tracking of goals & objectives (both long and short range) and initiatives for both the facility, VISN and national office.Works with data by participating and managing in its collection, tracking, analysis and report generationDevelops management improvement programs and writes or revises policy and procedure requirements for more effective application of various administrative and clinical management systems such as reports management, information management, etc.Develops policies, procedures, programs, education tools, and other special requirements as deemed necessary for the fulfillment of the Behavioral Health & Science's Care Line's mission, goals and objectives in accordance with the Veterans' Health Administration.Works and communicates effectively with all stakeholders (both internal and external) to effectively assess their needs and provide them with either the assistance or information they need meet their expectations and resolve their issues.Manages the collection of data, generates reports and oversees submission of reports while protecting sensitive data, and intervenes as necessary with staff and on behalf of the Care Line to address/resolve any programmatic evaluations/surveys, etc.Follows policies & procedures on all applicable environmental regulations/requirements.Prepares and manages both oral and written communication by self and other Care Line staff in an effective manner. Assures communication is clear and concise and addresses the matter at hand in alignment with the facility's mission and goals.Handles all patient complaints for the Care Line, including White House Hot Line, Congressional Inquiries, and all Veteran complaints received via the PATS-R system Performs fiscal/resource management administrative work in the following areas: personnel management/labor relations, administration, budgeting/financial management, procurement/contracting, property management and supplies.Aligns recommendations for resources (i.e., allocations for positions, equipment, supplies, etc. based on alignment with assigned budget controls.Manages staff and self in accordance with anticipated workload, flow of activities, new techniques, trends, and other related matters.Work Schedule: 7:30 am - 4:00 pm, Monday - FridayTelework: Ad-hoc onlyVirtual: This is not a virtual position.Position Description/PD#: Business Manager/ PD595-069330Relocation/Recruitment Incentives: Not Authorized.Critical Skills Incentive (CSI): Not Approved.Permanent Change of Station (PCS): Not Authorized.