Account Manager/Business Development Manager

Job Title: AM/BD Manager Location: 8435 Keystone Crossing Suite 240 Employment Type: Full-Time Company Overview Exact IT Consulting is a leading provider of IT managed services, specializing in delivering innovative technology solutions that drive business growth. We partner with clients to manage and optimize their IT infrastructure, ensuring maximum efficiency, security, and performance. Join a dynamic team dedicated to helping businesses achieve their technology goals. Position Summary We are seeking a results‑driven Account Manager/Business Development Manager to manage client relationships and drive new business opportunities. The ideal candidate will have a strong background in IT services, exceptional communication skills, and a passion for fostering long‑term client partnerships. This role combines account management with strategic business development, offering a unique opportunity to contribute to the growth of our company. Key Responsibilities Account Management: Build and maintain strong, long‑term relationships with clients. Serve as the primary point of contact for client inquiries and concerns. Regularly assess client needs and identify opportunities to expand services. Ensure client satisfaction and retention by delivering exceptional service. Business Development: Identify and pursue new business opportunities to expand the client base. Develop and implement strategies to generate leads and close deals. Conduct market research to identify trends and opportunities in the IT services industry. Prepare and deliver compelling presentations and proposals to prospective clients. Collaboration and Strategy: Work closely with technical teams to ensure service delivery aligns with client expectations. Collaborate with the marketing team to create targeted campaigns and materials. Provide insights and feedback to improve service offerings and customer experience. Qualifications Proven experience in account management, business development, or sales, preferably in IT managed services or a related field. Strong understanding of IT infrastructure, cloud solutions, cybersecurity, and related technologies. Excellent interpersonal and communication skills, with the ability to build rapport and influence stakeholders. Demonstrated ability to meet or exceed sales targets and KPIs. Strong problem‑solving skills and the ability to address client needs effectively. Proficient in CRM software and other sales tools. Bachelor’s degree in Business, IT, or a related field (preferred). What We Offer Competitive salary and commission structure. Opportunities for career growth and professional development. A collaborative and innovative work environment. Comprehensive benefits package, including health insurance and retirement plans. The chance to work with cutting‑edge technology and industry leaders. Benefits 401(k) matching Bonus based on performance Dental insurance Health insurance Paid time off Training & development Vision insurance #J-18808-Ljbffr