Security Operations Manager

Operations Manager – Youngsville, NC We have an immediate opening for a talented and motivated Operations Manager to oversee a portfolio of contract sites in the Youngsville, NC area. The Operations Manager is responsible for daily operations, customer service, personnel management, and ensuring compliance with Sunstates’ security and safety standards. Local candidates only, as the role requires regular site visits within the region. The ideal candidate will provide leadership to employees and develop strong relationships with customers. Compensation Full compensation package up to $78,000, including: Base salary of $60,000 Monthly vehicle allowance Monthly mileage reimbursement (paid at current IRS rate) Annual performance-based bonus (up to 10% of base salary) Full medical, dental & vision insurance coverage 401k plan with company match Tuition assistance Responsibilities Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel. Supervising other line managers including but not limited to Site Managers and Site Supervisors. Overseeing the employee onboarding process, including new hire interviewing, selection of candidates, training and licensure, and new hire paperwork. Training subordinate supervisors on software systems, procedural guidelines, and Company policies, and enforcing consistency in policy practice. Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues. Carrying out site assist visits and audits in accordance with the Quality Assurance program. Coordinating with the Regional Manager and Senior Vice President of Operations to establish regional goals and objectives and communicate these with branch staff. Working with sales and marketing to identify and develop new business opportunities. Requirements Bachelor’s degree from a four-year college or university is preferred. 5 or more years of related management and leadership in the security industry, law enforcement, or military. Excellent organizational, leadership, communication, and time management skills. Ability to work independently with strong portfolio management skills. Computer proficiency with MS Office products. Valid driver’s license and good driving record. Ability to travel and regularly visit all site locations within the surrounding area. Flexibility to be on call as needed during all shifts. May perform other duties as assigned by Management and in coordination with the Regional Manager. #J-18808-Ljbffr Sunstates Security