Workers' Compensation Claims Associate

Job Description

Job Description

Are you a problem-solver who enjoys analyzing details and helping others? If so, we invite you to join our team as a Workers’ Compensation Claims Associate . In this role, you'll play a key part in managing claim details and delivering exceptional service to our customers.

Metis/Risk Management Programs is a Roanoke-owned and operated company that provides third-party administrative services for self-insurance risk pools, along with operational support and other innovative solutions for Metis subsidiaries. We are known for exceptional service, forward-thinking solutions, and strong relationships with our members.

What You'll Do:

• Conduct investigations and assessments to determine claim compensability.
• Work closely with injured workers to guide them through the claims process.
• Collect, review, and maintain proper documentation and records.

This is not a comprehensive list of activities, duties, or responsibilities required for this job. Activities, duties, or responsibilities may change at any time.

Minimum Qualifications:

• Bachelor’s degree
• Proficiency with Microsoft Office applications
• Attention to detail and excellent communication skills
• Ability to manage sensitive information with discretion

What We Offer:

• Comprehensive benefits package including 401(k) with 200% match up to 6% 
• Affordable health insurance premiums with wellness incentives 
• HSA with annual company contribution of $500 
• Company-paid individual dental, short-term and long-term disability insurance 
• 11 paid holidays 
• Generous vacation and sick time

Expected Salary Range: $20.75 - $22.50 hourly, depending on education, certifications, and experience.

Metis is a tobacco-free workplace (does not apply to West Virginia).