BOS GSE Manager

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience."


We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.


Job Summary

As a Cargo Duty Manager, you will be responsible for the day-to-day safe and efficient operation of cargo operations while ensuring customer service standards and contractual services are met.

The expected pay rate is $100,000.00- $115,000.00/yr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays.


Your activities

• Definition of the maintenance strategy: in or outsourcing definition, partner selection and negotiation for outsourcing and sub-contracting, application of global maintenance policies.
• Definition of the optimal organizational structure: required roles and optimal staffing levels both in terms of support staff as well as mechanics. Ensure effective planning methods for manpower and equipment.
• Management of human resources (in conjunction with VP and GM): promotions, performance tracking vs. standards, pay and incentive scheme definition, training programs, and developing a clear succession plan and talent pool.
• Build best in class operations processes to support the various business requirements, total cost of ownership analysis, and financial models that will provide the competitive advantage and optimal efficiency.
• Baseline all existing processes related to equipment budgets, acquisition, repairs, maintenance, and disposal; and develop the best in class lean processes that will eliminate waste and maximize efficiencies.
• Provide subject matter expertise in fleet and capital equipment sourcing and operations including contract negotiation, identification of new sources of supply, new supplier programs and features, and supplier management.
• P&L responsibility for assigned business units. Definition of the yearly budget and medium term strategic plan.
• Compliance with legal/safety requirements: ensures the compliance with all legal/safety regulations both in terms of local country legislation as well as Swissport standards.
• Partner with regional operational teams and services business to develop tailored strategies to support the region profitability metrics and fit with their regional business model.
• Ensure to maintain all Ground Service Equipment at this Swissport station
• Ensure adequate resources are available to execute operations safely.
• Ensure all safety devices, machinery, vehicles and equipment within their area of responsibility are operated correctly and only by suitably trained and qualified competent persons.
• Ensure safety rules are observed by all employees, contractors and visitors
• Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft and equipment damage.

Your profile
• Economic performance: yearly budget targets (budget vs. actual total costs and budget vs. actual workload).
• Maximo compliance
• Staff productivity
• Bachelor's degree in business (e.g. business management, supply chain, finance or related field) or equivalent experience
• Minimum of 10 years supervisory/management experience in GSE maintenance, or equivalent (e.g. general vehicle maintenance).
• Relevant Military experience also welcome.
• Technical background (mechanical, hydraulic, electrical) a plus
• Strong organizational, leadership and communication skills
• Experience managing multiple simultaneous projects requiring frequent communication, organizing/time management and problem solving skills
• Distinct customer focus (internal and external)
• Computer literacy including familiarity with computer aided maintenance tools

What we offer

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.


Visit our website at to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!