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Senior Service Designer, CACM: End-to-End Customer Journeys

PVH (Tommy Hilfiger/Calvin Klein)

Chase is seeking a Service Design Senior Associate to craft end-to-end customer and employee experiences in Cash & Check Management. You will work with Product, Technology, Operations, and Data teams to improve service ecosystems, identifying gaps and solving complex problems with a focus on accessibility and inclusion. With 3+ years in service design in financial services, you will draft blueprints, journey maps and prototypes while leading workshops and translating processes into actionable #J-18808-Ljbffr PVH (Tommy Hilfiger/Calvin Klein)

Vacancy posted 2 days ago
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