Commercial Collections Specialist

BARR Credit Services, a Caine and Weiner Company, operates in the accounts receivable management industry, focusing on enhancing cash flow for businesses through innovative solutions and effective management systems.

Key Responsibilities:

As a Commercial Collection Specialist, you will:

• Initiate contact with debtors via telephone or email in compliance with regulations and company practices, policies and/or procedures.
• Negotiate payment arrangements while maintaining positive client relationships.
• Document all interactions and maintain accurate records of account status.
• Conduct calls to assess financial situations, resolve disputes, and establish solutions.
• Use advanced skip tracing techniques to locate and contact debtors effectively.
• Create urgency, overcome obstacles, and secure resolutions through strategic communication.
• Deliver top-tier service while maintaining quality, productivity, and professionalism.

Requirements

What We’re Looking For:

• Experience in customer service or a call center environment.
• Strong communication, negotiation, and customer service skills.
• Analytical problem-solving ability and a knack for multitasking in a fast-paced environment.
• A positive, results-driven attitude and the ability to foster team collaboration.
• Knowledge of accounts receivable processes and financial concepts.

*Bilingual is a plus!

Benefits

Why You’ll Love Working Here:

• Competitive pay : Base pay of 16.00 - $17.00 USD hourly, plus 10% commission and a 25.00 USD daily call bonus
• Fun, energetic office culture —we work hard and celebrate wins
• Comprehensive training program to set you up for success
• Career growth in a national company with big plans
• Full benefits package :
• Health & dental insurance
• 401(k)
• Paid vacation
• Paid sick time
• Paid training
• Referral program