Program Manager

Job Summary
Program Manager will facilitate and lead strategic initiatives for a defined customer (internal or external) or user. Provide management and guidance to multi-functional project teams. Manage and enhance customer relationships. Provide full accountability for project budgets, schedules, project management, and performance requirements for enterprise level projects.

Responsible for ensuring all of the project requirements and/or objectives are correctly gathered, understood and properly translated for execution.

Build team(s) to address the project goals and objectives for multiple and/or enterprise level projects.

Collaborate with customer (internal or external) from requirements gathering through product acceptance.

Align the program team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project.

Review project schedules with functional project managers and project coordinators allocated to projects.

Devise creative solutions to critical customer and user needs. Manage development of project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI's) or metrics.

Responsible for recognizing project's Key Performance Indicators (KPI) and manage the work within scope, quality, time and cost constraints

Financial Management and analysis of costs for enterprise level projects and programs including Capital Expenditures Requests (CER's) travel, training, resources allocation and other project related costs.

Accountable for overall project success - including cost, schedule, quality, and scope management.

Identify best cost solutions to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).

Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority

Job Summary
Program Manager will facilitate and lead strategic initiatives for a defined customer (internal or external) or user. Provide management and guidance to multi-functional project teams. Manage and enhance customer relationships. Provide full accountability for project budgets, schedules, project management, and performance requirements for enterprise level projects.

Essential Duties And Responsibilities

Responsible for ensuring all of the project requirements and/or objectives are correctly gathered, understood and properly translated for execution.

Build team(s) to address the project goals and objectives for multiple and/or enterprise level projects.

Collaborate with customer (internal or external) from requirements gathering through product acceptance.

Align the program team to customer needs by establishing milestones, goals, and objectives based on input from all functional areas and stakeholders within the enterprise project.

Review project schedules with functional project managers and project coordinators allocated to projects.

Devise creative solutions to critical customer and user needs. Manage development of project plans with focus on achievement of project goals and corporate initiatives, including project specific Key Performance Indicators (KPI's) or metrics.

Responsible for recognizing project's Key Performance Indicators (KPI) and manage the work within scope, quality, time and cost constraints

Financial Management and analysis of costs for enterprise level projects and programs including Capital Expenditures Requests (CER's) travel, training, resources allocation and other project related costs.

Accountable for overall project success - including cost, schedule, quality, and scope management.

Identify best cost solutions to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).

Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively, making customer issues a priority

Job Qualifications
KNOWLEDGE REQUIREMENTS

Ability to interface with the customer on a daily basis or as required

Knowledge of, or willingness to learn Jabil operating policies and procedures is required

Expert knowledge of Jabil's culture and guiding principles

Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies

Job is responsible for collaborating with employees in all Jabil facilities and job roles to achieve the desired results

Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required

Education & Experience Requirements

Bachelor's degree is required

Minimum 8 years' work-related experience required in project management or related discipline

Demonstrated history of excellent customer service interface

An equivalent combination of education, training and/or experience will be considered

Project Management Professional (PMP) certification preferred

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