Delivery Specialist

Spanish Speaking Delivery/AOA SpecialistToyota of Cedar Park is looking for a Spanish speaking Delivery/AOA Specialist to join our entry level sales team.Delivery Specialists are responsible for familiarizing customers with the use of their new vehicles by explaining and connecting the cars technology and personalizing settings on the vehicle for individual customers.Duties and responsibilities include:Inspect sold vehicles to identify and physical concerns and make those on the back of the New Car delivery listMake sure that cars receive a full tank of gas before customer departs with vehicleEnsure each customer receives both sets of keys to their vehicleDemonstrate the location and use of spare tire and toolsAttach the temporary license tag on the vehicle and describe the time frame for receiving hard platesReview owner's manual and warranty literature with the customer, emphasizing the diagrams identifying lights and buttonsExplain factory complementary maintenanceThoroughly explain features and operation of controls for each vehicleAssure that the customers phone is paired and operational via BluetoothExplain factory online and in-car accounts/profiles with the customer and assist customer with registration of their car and phoneReview location and hours of the service department, ascertain that first service appointment is setConfirm that front carpet mat is properly installedAssure that We-Owe form is properly filled out and that any defects needing correction are correctly documentedConfirm with customer the best time to set up appointments for the We-Owe itemsFollow up with customers to schedule factory-required delivery appointments in-store and at homeMaintain New Car delivery bay by sweeping and keeping the area free of debrisReturn key boxes to make-ready department dailyAssist with physical inventoryAssist in maintaining key securityPerform various duties as needed; locate cars for dealer trade, follow salesperson to deliver vehicle, help fill in front lotRequirements:Qualifications include:Spanish and English speakerDesire to sell and learn about the Toyota productHigh school diploma or GED4 years clear driving record- No previous DUI history or moving violationsAdvanced knowledge of new car technologyCompetencies include:Detail oriented with customer service focusEnthusiastic, thorough and dependableGood interpersonal and communication skillsWorks well with little or no supervisionEthical Conduct with clean & neat appearanceAbility to multitaskWork Environment:This job operates in various types of vehicles and business environments that may include loud noises, odors or weather conditions. Driving is mostly during the day but can be required to drive in low light conditions. Mostly working with customers while standing or sitting in delivery bays in various temperatures.Physical Demands:Safely drive a variety of vehicles in inclement weather or road conditions, load and unload packages up to 30 lbs. Follow established motor vehicle rules and laws. May sit, walk or stand for long periods of time in all weather and temperature conditions. Repetitive use of arms and legs and moving the whole body such as standing, climbing, lifting, balancing, walking, stooping, reaching, pushing, grasping, hearing, seeing and talking.Position Type/Expected Hours of Work:This is a full-time position. Days and hours of work are typically Monday through Saturday, 8:00 a.m. to 5 p.m. Evening, Holiday and weekend work may be required as job duties demand.Travel:This position requires 10% travel beyond delivery areas.Valid driver's license is required, and all applicants must be willing to submit to a drug screen and background check prior to employment. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.