Business Analyst - Card Processing (Austin)

As passionate about our people as we are about our mission.Why Join Q2?Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.What Makes Q2 Special?Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.The Job At-A-Glance:An early pioneer in Banking as a Service, Q2 is the platform behind some of the biggest names in fintech banking today. Over the years, we’ve worked with amazing clients like Square, Credit Karma, Betterment, Acorns, and many others to launch next-generation financial services that are redefining banking for millions of everyday Americans nationwide. As we scale our platform into the tens of millions of users, we’re looking to bring on a Business Analyst – Card Processing to manage the product lifecycle for some of our key products and help us define the BaaS ecosystem of the future.As a Business Analyst – Card Processing on our Banking as a Service team, you will be responsible for defining, organizing and executing on a product delivery pipeline for your focus area, Card Processing. Your work will focus primarily on the product functionality we build alongside our 3rd party partners – you’ll be uncovering client and bank needs, accurately scoping effort, creating robust documentation, developing product delivery goals, and actively contributing to the product roadmap for your functional area. Think of yourself as the glue that ties together Q2’s Banking as a Service platform: working with all the different parts of our group to help us launch new products and evolve our existing ones so our clients can continue defining the cutting edge of banking.A Typical Day:Work with Product leadership to develop and effectively prioritize the product backlog Experience partnering with and understanding technology developmentPartner with clients, development, operations, external partners, and cross-functional leaders to identify, build and measure features and functionality that meet business goalsManage the product implementation side of key third party relationships for card processing, fraud management, and other critical featuresDefine product functionality and write detailed User Stories/Epics with empathy for the end user that help engineers build with a clear end goal in mindProvide scope for a release and define release timing and strategyWork with the team to define each sprint plan, review completed work, and accept/reject results. This person is highly available to the teamApply Agile methods and processes to promote a disciplined software development process that encourages frequent inspection and adaptation of ongoing work productCreate product documentation for developers, clients, and banks to ensure alignment, expedite product development, and grow our knowledge base and APIArticulate product vision and user stories in a manner clearly understandable to development teams and clientsBring Your Passion, Do What You Love. Here’s What We’re Looking For:Typically requires a Bachelor’s degree in (relevant degree) and a minimum of 5 years of related experience; or an advanced degree with 3+ years of experience; or equivalent related work experience.Well versed in process management, demonstrated ability to manage complex rollouts with multiple stakeholders – has launched products at scaleStrong teamwork, organization, and problem resolution skillsExcellent verbal, written, presentation, and interpersonal skillsSelf-starter with proven ability to deliver results with minimal assistance is a must Experience contributing in an Agile development environmentThis position requires fluent written and oral communication in English.Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Health & WellnessHybrid Work OpportunitiesFlexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs – “You Earned it”Click here to find out more about the benefits we offer.Our Culture & Commitment:We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.Applicants in California or Washington State may not be exempt from federal and state overtime requirementsSummaryLocation: Austin, TXType: Full time