Leasing Consultant

Courtyards on the Park Courtyards on the Park | Courtyards on the Park 10020 Holly Lane Des Plaines, IL 60016, USA Description Job Summary We are looking for a customer-focused Leasing Consultant to join our apartment community team. If you enjoy helping people find their next home and thrive in a team environment, we invite you to become part of our growing team. Responsibilities (Not all included) Greet prospective residents and provide engaging tours of the property. Respond to inquiries via phone, email, and walk-ins. Assist with leasing apartments and completing all necessary documentation. Maintain up-to-date knowledge of current availability, pricing, and lease terms. Build strong relationships with residents to support retention and satisfaction. Support marketing efforts and participate in resident events. Ensure the leasing office and model units are clean and welcoming. Use property management software to manage leads, applications, and communications. Inspect available “market ready” units and communicate service needs to management. Describe lease terms including length, rates, and conditions/exclusions. Provide post-lease services such as drafting termination notices or initiating legal action for unpaid rent. Verify application information and references. Prepare lease agreements in accordance with state laws, company policies, and client specifications. Process background checks, proof of income, rental history, and reference letters. Update and maintain records in the property management system. Ensure prompt resolution of tenant maintenance complaints. Qualifications Previous leasing, sales, or customer service experience preferred. Excellent communication and interpersonal skills. Professional appearance and positive attitude. Ability to work weekends and a flexible schedule. Basic computer skills and familiarity with leasing software (e.g., Yardi, Entrata, or similar). Proven success in customer-focused roles. Understanding of leasing laws and regulations. Strong marketing and sales skills. Excellent time and project management abilities. Exceptional presentation and negotiation skills. Requirements Valid Driver’s License Pre-employment drug test and background screening Medical and Dental Insurance Long-Term Disability Paid Time Off Holiday Pay Retirement opportunities with 401(k) Supplemental Benefits (Short-Term Disability, Life Insurance) Company-paid Life Insurance Commission Pay Schedule Varies (8-hour shift) Weekends and holidays may be required based on property needs Work Remotely: No CLK is an Equal Opportunity Employer CLK is an Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. Qualifications Skills Required Verbal Communication Expert Expert Customer Service Expert Detail Oriented Expert Preferred Marketing Skills Expert Organization Skills Expert Time Management Expert Education Preferred High School or better. Licenses & Certifications Required Driver License #J-18808-Ljbffr