Associate Director, Systems and Analytics

Manage a team of systems and data analysts, including coaching, mentoring, and day-to-day support Own the department portfolio of improvement projects and ideas, establishing prioritization and metrics for decision-making Collaborate with stakeholders to identify system enhancement opportunities and influence development roadmaps Oversee implementation of reimbursement-related system enhancements Provide technical guidance and serve as the subject matter expert on process improvements Ensure appropriate data is provided and used for performance monitoring and improvement measurements Analyze data and generate reports for senior leadership to identify trends and issues Monitor billing industry trends and best practices in billing systems and processes Ensure compliance with regulatory requirements and company policies Translate enterprise business strategy into functional roadmaps and execution plans supporting company priorities and KPIs Develop multi-year capability plans for scale, automation, and growth Own reimbursement vendor relationships and recommend systems strategy, process governance, and operational priorities Establish governance for process improvement, portfolio prioritization, technology investments, and operational standards Develop policies and enterprise standards for reimbursement operations Ensure consistency of operational practices across reimbursement functions Requirements Bachelor's degree 10+ years of progressive experience in process improvement, analytics, and/or engineering leadership Proven track record of leading multiple operational project executions with impactful outcomes Solid understanding of insurance billing processes and regulations a plus Strong analytical and problem-solving skills Excellent communication and interpersonal skills Ability to work collaboratively in a cross-functional environment with demonstrated ownership of large-scale business transformation initiatives Experienced with Excel (statistical functions), data visualization tools such as Power BI, SFDC, or Tableau, and presenting data to senior leadership Ability to manage a portfolio of projects using trade-off methodologies to ensure strong return on investment Curiosity, sound judgment, and ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements Background screening including criminal history required Core Competencies Demonstrates expertise in process improvement, analytics, and engineering leadership, with a strong focus on managing operational projects and enhancing reimbursement systems. Proven ability to analyze data, generate reports, and ensure compliance with regulatory requirements while fostering collaboration across cross-functional teams. Highest-signal resume keywords Process Improvement Leadership Data Analysis and Reporting Insurance Billing Processes Project Portfolio Management Stakeholder Collaboration ATS Optimization Keywords Hard Skills Process Improvement Data Analysis Project Management Statistical Analysis Operational Strategy Soft Skills Analytical Skills Problem-Solving Communication Interpersonal Skills Collaboration Certifications & Qualifications Bachelor's Degree Industry Keywords Reimbursement Operations Regulatory Compliance Billing Systems Performance Monitoring Operational Standards Tools & Technologies Excel Power BI Salesforce (SFDC) Tableau #J-18808-Ljbffr Jobtailor