IT Onsite Technician
$46.1kHemmersbach
Role:
- Provide day to day local/remote desktop support
- Handle inbound calls and answer questions
- Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
- Printer support (Installation)
- Conference Room support (Equipment setup and troubleshooting)
- Network support (standard patching and cabling)
- Ability to build relationships
- Excellent time management skill
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
- Problem solving
- Customer focus
- Resilience
- Analytical thinking
Requirements:
- Knowledge of Active Directory, MS Intune, standard corporate software (VPN, AV, Office 365, etc.)
- Familiarity with Mac OS would be a plus
- Basic support for Mobile devices, Meeting rooms equipment, MF Printers,
- Able to work under pressure/busy environment
- This role is a Salary Non-exempt position with a targeted salary range of $46,100.00 USD.
Benefits:
- Buddy program
- Dental insurance
- Health/ Medical insurance
- Internal career development program
- Life insurance
- Onboarding program
- Unlimited employment contract
- Vision Insurance
Be part of Us:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Vacancy posted 8 hours ago
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