General Manager

General ManagerGrand Rapids, MIJob Type: Full Time AssociateReq # 34588About the role See yourself starting a new career journey? As a MyEyeDr. General Manager you will cultivate a collaborative working environment with all associate members to provide a personalized eyecare experience for patients. You will achieve this through partnership with your trusted community doctors, vendors, and knowledgeable teams who help our patients see, look, and be their best. As the Office Leader, you will own all aspects of our office success inclusive of patient experiences, financial P&L, team member performance and development and office operations. You’ll have the opportunity to share knowledge and collaborate with your peers and be the ultimate brand ambassador. This role reports to the District Manager. Some evening and weekend shifts required.You WillBuild and foster a purpose driven team through recruitment and onboarding, as well as ongoing training and developmentHave direct responsibility for financial success of your office through managing behaviors that drive KPI performanceCollaborate with doctor(s), home office support, and associate members to provide seamless patient experienceDeliver key performance indicators with flawless execution of patient experiences and provide in the moment coaching to other office leaders and team membersMaximize Optometric partnerships through participation and involvement in coverage, walk-in availability and doctor availabilityLead Doctor of Optometry business partnership and on-going relationshipMaintain HR policies and compliance to promote a productive and safe work environment to our team members and patientsLead performance and development in partnership with our District Manager for all team membersEnsure our optical merchandise meets standards, patient requirements and requestsAbout YouUndergraduate degree or relevant years of experience serving in a management position (Retail/Hospitality strongly preferred)2+ years in a leadership facing role serving as the main decision makerExperience leading two or more employees to help achieve sales and operational objectivesExperience driving business and sales operations in a complex, customer-facing, fast-paced environmentEffective communicator, detail oriented and a strong leader that demonstrates the values of MyEyeDr.Upholds exceptional service standards and acts as a mentor to our team members and patientsA servant leadership style with strong drive for result, business acumen and an entrepreneurial spiritWilling to learn about industry, product, full scope optical office roles, and servicesA natural leader with the ability to coach and inspire team membersTeam player who is willing to collaborate with all to provide the best patient experienceGrowth With UsGrow and develop your career through role specific training programsBe offered an opportunity to earn bonuses and commission (role specific)Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and moreParticipate in our Vision coverage and associate discounts on our productsParticipate in our 401(k) with competitive company matchAccrue PTO and paid holidays from day oneMyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.