Senior Principal Forward Deployed Engineer

Role Description

As a Senior Principal Forward Deployed Engineer (FDE) at Atlassian, you’ll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver innovative, AI-powered solutions. The FDE team partners with top organizations across industries, helping them leverage Atlassian’s AI capabilities to solve complex, real-world problems. You’ll collaborate with product, engineering, and design, rapidly growing your technical and domain expertise while making a tangible impact on business outcomes. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork.

Responsibilities

• Code contributes across the entire Atlassian product suite, providing exceptionally broad engineering exposure.
• Lead the design, development, and deployment of AI/ML-powered solutions using Rovo tailored to customer needs.
• Architect and implement robust application integrations using Python, JavaScript, or similar languages, with a focus on APIs, microservices, and enterprise-scale systems.
• Influence product direction by building with the customers, and realizing the last mile papercuts they go through.
• Champion the adoption of AI-augmented workflow automation within customer environments, maximizing business value and operational efficiency.
• Oversee the end-to-end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement.
• Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks.
• Mentor and guide Senior FDEs and engineers, fostering a culture of innovation, collaboration, and continuous learning.
• Communicate complex technical concepts clearly to both technical and non-technical stakeholders, creating concise artifacts for peers, partners, and leadership.
• Align technical solutions with business objectives, setting a clear vision for technological progress and measurable results.

Qualifications

• 15+ years of experience in backend software development, with at least 5 years in a principal/staff-level role.
• 5+ years of experience delivering impactful AI/ML solutions in production environments, including experience as a founding or forward-deployed engineer in 0-to-1 product development.
• Deep expertise in applied AI/ML, including generative AI, LLMs, and agent-based frameworks.
• Proficiency in Python, JavaScript, or similar languages, and experience with APIs, microservices, and enterprise integration.
• Demonstrated ability to solve complex, ambiguous problems and thrive in rapidly changing environments.
• Strong communication and collaboration skills, with experience influencing cross-functional teams without formal authority.
• Experience with AI risk assessment, data privacy, and compliance (e.g., GDPR).
• Strategic and innovative thinking, with a track record of aligning technical solutions to business goals.

Requirements

• Experience with Atlassian Intelligence, Rovo AI, or AI-powered Atlassian features.
• Familiarity with regulated industries (e.g., finance, healthcare).
• Experience deploying AI solutions to complex production systems at scale.
• Prior experience mentoring or leading engineering teams.

Benefits

• Health coverage.
• Paid volunteer days.
• Wellness resources.
• And so much more.