Shipping Coordinator

Shipping CoordinatorLHH is seeking a detail-oriented Shipping Coordinator for an onsite opportunity in Memphis, TN. This position is ideal for someone with strong customer service, communication, and organizational skills who is comfortable working in a fast-paced environment and managing multiple priorities.The Logistics Coordinator will support day-to-day shipment and order activity while communicating with customers and carriers to help ensure shipments are processed accurately and efficiently.ResponsibilitiesCreate orders and activate shipments within internal systemsBuild and assign loads and schedule shipment appointmentsTrack and trace shipments and provide shipment status updatesEnter shipment events and support invoicing activitiesMonitor assigned task boards and email accounts and respond to customer and carrier requestsFollow established standard operating procedures and escalation processesDocument shipment events accurately and maintain up-to-date system informationFollow through on customer and carrier requests to help ensure timely resolutionValidate load information and ensure data is entered accuratelyEscalate questions, issues, or requests when appropriatePerform additional duties based on business and team needsQualificationsHigh school diploma or GEDPrevious customer service experienceStrong communication and organizational skillsAbility to prioritize multiple tasks in a fast-paced environmentStrong attention to detail and accuracyBachelor's degreeBasic proficiency with Microsoft OfficePrevious customer service experience within a call center or similar high-volume environmentPrevious experience requiring strong time management, prioritization, and data accuracyLogistics, transportation, shipment tracking, order processing, or related experience is a plusCompensationThe anticipated pay range for this position is $20-$22 per hour. Final compensation may vary based on experience, qualifications, and other job-related factors.Benefit offeringsBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401(k) plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by federal, state, or local law; and Holiday Pay upon meeting eligibility criteria.LHH is an Equal Opportunity Employer and does not discriminate against any applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.