Customer Service Representative - State Farm Agent Team Member

Benefits Team Member Lunches Christmas Party Weekly COSTCO runs Generous PTO(Unlimited for rockstars) Fun Environment Scorecard Bonus Sales Incentives Travel Incentives Training & development 401(k) matching Bonus based on performance Company parties Competitive salary Free food & snacks RESPONSIBILITIES Key Responsibilities-The role requires a detail-oriented individual to engage with clients, understand their insurance needs, and provide tailored solutions. Engage (have conversation & ask questions) with prospective customers. Develop and maintain a pipeline of potential new business opportunities. Schedule and conduct follow-up interactions to support acquisition goals. Have fun! QUALIFICATIONS Dedicated to customer service and discovering customers' needs-a natural relationship builder Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Comfortable initiating contact and interacting with prospective customers. Desire to be one of the best. ABOUT US At Holly Krauter – State Farm Agency , we’ve been serving our community for 34 years —and that kind of longevity doesn’t happen by accident. We’re known for doing things the right way: with integrity, real support, and consistent follow-through . You’ll feel that difference not only in our reputation—like our 4.9-star Google rating —but in what matters most for our team and our future employees: high customer retention . People stay with us because we deliver help that’s actually dependable, whether that means answering questions, guiding coverage decisions, or helping someone through a claim. If you’ve ever been stuck at an agency where you’re treated like just a number, overwhelmed without support, or pressured without clarity, you’ll like how we work here. We focus on proactive communication, precision, and doing meaningful work —not just hitting short-term targets. And yes—this matters too. We work hard, hold goals with seriousness, and still make room for laughter and teamwork . If you’re looking for a place where you can grow your career, help people, and be part of a team that shows up every day to do good , we’d love to meet you. #J-18808-Ljbffr Holly Krauter - State Farm Agent