HVAC Field Supervisor

Are you an experienced HVAC Service Technician who takes pride in your work? Do you have field supervisory experience? Are you dedicated to your team and to providing excellent customer service? If you answered yes to these questions then we want to talk to YOU! We are looking for a Residential HVAC Field Supervisor to join our team! Come join Landry Mechanical, the fastest growing home services company in the area. Unlike most companies in our area, we are privately and family-owned and operated. Not only do we have an excellent reputation for customer service, but we have an excellent reputation as a great place to work as well! We are committed to hiring and working with the best. Applicants must have an EPA Universal Certification and live within 40 miles of Millbury, MA. Why Choose Landry? Competitive pay - $45 to $55/hr. (Based on skills & experience), plus bonus potential! Medical Insurance - We pay a portion for you and your family's insurance premiums for health, dental, vision Work life balance - We offer PTO and a floating PTO day per year 401k Plan with a 4% match A company truck and gas card! New technology, including iPhone, iPad & access to integrated ServiceTitan software PAID TRAINING - Nexstar, leadership, and technical training in-house & travel Team Building events (Baseball games, Bowling, breakfasts, etc.) We are consistently growing and so are the opportunities for advancement Take pride in working for a company that makes a difference in the community and always does right by the customer What You'll Do Handle field tech support calls from your field team Train on best practices, troubleshooting, and installation guides Provide 1-1 coaching and mentoring in the field Run warranty calls on newly installed systems Provide operations support in the HVAC installation department Assist install managers in conducting ride-alongs for technical and customer service evaluation Assist Pre-Install Inspector with converting a "sold job" to a booked installation Assist in onboarding new installers Maintain duties as a field technician and installer when high demand occurs Requirements of our next HVAC Field Supervisor You have an EPA Universal Certification (required), and an Oil Burner or plumbing license is a plus! At least 5 years of verifiable field experience as a lead HVAC technician or installer An understanding of local code and manufacturing instructions A positive outlook and 'can do' attitude Excellent multi-tasking skills Basic computer skills (Email, Microsoft Word, Google sheets & docs, ServiceTitan and OnCall Air CRM) Strong mechanical knowledge and understanding of HVAC systems Ability to read and interpret blueprints and technical drawings Knowledge of electrical systems and wiring in relation to HVAC installations Strong leadership skills Excellent problem-solving skills and attention to detail Valid driver's license with a clean driving record Able to successfully pass preemployment checks Who We Are We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Millbury. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Our Core Values Honesty / Consistency / Creativity / Collaboration / Growth / Accountability