Senior Business Analyst, AI & Automation

Role Description

The Business Analyst of AI & Automation is a key member of the technology and digital transformation team, serving as a strategic partner to business stakeholders, with responsibilities to identify, define, and prioritize opportunities for automation, AI-driven decisioning, and intelligent workflows across the enterprise.

This role works at the intersection of business strategy, process optimization, data, and emerging technologies. The Business Analyst will translate business problems and operational inefficiencies into clear functional requirements and solution designs to be implemented across a variety of platforms, including:

• Automation tools (RPA, workflow orchestration)
• AI/ML solutions
• Copilots/assistants
• Analytics platforms
• Integrated enterprise systems

Success in this role requires:

• Strong business acumen
• Technical fluency (not platform-specific)
• Excellent communication skills
• The ability to influence across functions

The ideal candidate can:

• Translate ambiguity into recommended courses of action, solution frameworks, and implementation roadmaps
• Guide stakeholders toward pragmatic automation and AI use cases
• Ensure solutions deliver measurable business value while remaining scalable, governed, and ethically sound

This role operates with a high degree of autonomy, regularly exercising discretion and independent judgment on significant matters.

Qualifications

• BA/BS in Information Systems, Computer Science, Business, Engineering, or equivalent experience
• Proven experience as a Business Analyst supporting automation, AI, data-driven, or complex enterprise technology initiatives
• Strong understanding of business processes, operating models, and how technology enables measurable outcomes
• Demonstrated ability to balance strategic thinking with practical, execution-focused delivery
• Comfortable working in environments with evolving requirements and emerging technologies
• Highly self-motivated, adaptable, and capable of managing multiple initiatives simultaneously without sacrificing quality
• Exceptional written and verbal communication skills across technical and non-technical audiences
• Ability to advise and translate complex automation or AI concepts into actionable business recommendations at an executive level
• Skilled at facilitating alignment among diverse stakeholders with competing priorities
• Strong collaboration skills with product managers, architects, engineers, data teams, and external partners
• Ability to decompose complex topics into consumable components that drive clarity and momentum

Requirements

• Experience with one or more of the following is strongly preferred:
• Process automation or workflow platforms
• AI/ML or analytics initiatives
• Data modeling or data governance concepts
• Agile product delivery environments
• Familiarity with responsible AI principles and enterprise governance models is a plus
• Demonstrated ability to exercise sound judgment, balance competing priorities, and guide strategic solutions in complex, ambiguous situations

Benefits

• TPx is an Equal Opportunity / Affirmative Action employer
• Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, sexual orientation, gender identity, national origin, age, mental or physical disability, military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation
• We are committed to providing reasonable accommodations for qualified individuals with disabilities