Database Manager

Job Description

Job Description

Title: Database Manager

Department : Development

FLSA Classification : Exempt

Annual Compensation: $60,000-$65,000

Reports to: Senior Director of Individual Donor Partnerships

Summary:  The Database Manager’s key responsibility is maintaining the quality and integrity of Madison’s donor database and strategic use of accurate data to steward Madison’s donors. The position’s responsibilities include creating reports and dashboards as needed, managing the organization’s gift processing, thank you letter process, and ensuring the database is used effectively and efficiently to support the success of the Development team. 

Essential Duties and Responsibilities:

• Maintain and manage the quality, integrity and data hygiene of Madison’s donor database (Raiser’s Edge), including managing our relationship with Blackbaud and staying up-to-date on trends and opportunities.

• Process all financial gifts made to the organization by individual, foundation, and corporate donors and work collaboratively with the Finance team to reconcile all gifts. 

• Create and generate financial and dashboard reports for the Development staff as needed. Extract data and donor reports for key publications such as the Annual Report.

• Support the Finance Department with annual audit process.

• Ensure syncing of all donor and communication platforms with the Raiser’s Edge database and research/explore tools for integration.

• Manage the process of sending timely donor acknowledgment letters and invoices for all gifts

• Chair weekly Receivables meetings and support an efficient and effective accounts receivable management process. 

• Create and distribute gift summary reports and conduct reconciliations for gift campaigns and special events as needed.

• Assist the Executive Director and entire development team on special projects and events.

• Create policies and procedures based on database best practices for maintaining integrity and data health of the organization’s Raiser’s Edge database.

Required Skills/Knowledge:

• Five or more years of experience with donor database, ideally Raiser’s Edge.
• Bachelor’s degree in relevant field.
• Ability to work independently and as part of a team.
• Meticulous attention to detail.
• Skilled at working with diverse groups of people.
• Excellent organizational and time management skills.
• Experience working with a fast-paced, mission-focused nonprofit environment.
• Demonstrated ability to work as part of a collaborative team showing both strong initiatives to reach individual goals as well as supports the overall team goals.
• Ability to prioritize tasks and work on multiple projects simultaneously.
• Ability to ‘manage up’ and support senior staff/Board members and ‘manage across’ to colleagues in achieving projects on deadline
• Ability to establish and maintain effective working relationships with club staff, board members, volunteers, community groups and third party representatives 
• Ability to have flexibility with work schedules to attend evening events

Supervisory Responsibility

This position does not supervise any employees .

Work Environment

This job operates in a professional office environment and hybrid work-from-home/in-office model. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Position Type/Expected Hours of Work

This is a full time position and hours of work and days are Monday through Friday 9:00am to 5:00pm.   Occasional evening and weekend work may be required as job duties demand.

Travel

Work may require some local travel and may require occasional weekend and/or evening work.

AAP/EEO Statement

It is, has been, and will continue to be the policy of Madison, to provide equal employment opportunity without regard to race, color, religion, sex, national origin, age, disability, or veteran status.  Further, it is the policy of Madison to undertake affirmative action in compliance with all federal, state, and local requirements to recruit a diverse pool of applicants and to ensure that our employment practices are, in fact, non-discriminatory.  Such affirmative action shall apply to all employment practices, but not limited to hiring, promotion, transfer, recruitment advertising, layoff or termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship and on-the-job training.  Decisions relating to personnel policies and practices shall be made on the basis of an individual’s capacity to perform a particular job and the feasibility of any necessary job accommodation.