Fast Food Team Member

Team Member Opportunity at Dossani Paradise Burger King

Dossani Paradise Burger King is a family oriented, well-established organization seeking an experienced Team Member to join our rapidly growing team!

The Fast Food Team Member plays a vital role in delivering excellent customer service and ensuring efficient daily store operations. This position requires a friendly, dependable, and detail-oriented individual who can multitask in a fast-paced restaurant environment.

Full and part time openings available. Must be able to work various shifts.

Duties/Responsibilities:

• Greet guests with a smile and interact with customers. Maintain a calm demeanor during periods of high volume.
• Consult with customers to understand needs and preferences. Demonstrate and explain menu items.
• Use value-added suggestive-selling techniques to generate additional sales opportunities. Provide information on promotional specials and loyalty programs.
• Operate cash register and point of sale devices, as needed. Collect payment using the store point of sale system.
• Answer customer questions and respond appropriately to customer concerns.
• Ensure accuracy of guest orders. Prepare, package and arrange food according to specified standards. Verify quality and quantity of orders.
• Process returns, missing items and exchanges.
• Unload and stock inventory as needed. Retrieve merchandise from stockroom.
• Clean kitchen area, counters, food preparation area, and utensils. Maintains health and safety standards in all work areas.
• Maintain cleanliness of sales floor, restrooms, food prep areas and exterior.
• Follow food safety and sanitation guidelines when preparing food or beverages.
• Ensure compliance with safety regulations and store policies. Report equipment malfunctions or safety concerns promptly.
• Expect to learn multiple areas and rotate according to store needs. Duties may include cashier, guest services, drive through and prep/cook workstations.
• Refill condiments and supplies.
• Operate food production equipment such as grill, broiler and/or deep fryer to complete tasks.
• Prompt and regular attendance on required shifts.
• Maintain a clean and polished appearance. Adhere to uniform and dress code policies.
• Exhibit team effectiveness. Work with others to achieve store goals.
• Communicate positively with management, customers and other team members.
• Perform other duties as assigned.

Required Skills/Abilities:

• Ability to anticipate customer needs and resolve issues with tact.
• Strong interpersonal and communication skills.
• Ability to operate equipment, such as cash registers, point of service systems, and food preparation equipment.
• Basic mathematical skills, as needed, to make change and give refunds.
• Able to learn company's products, services, and policies quickly.
• Comfortable working in a fast-paced environment. Ability to work as part of a team.
• Able to lift 25 pounds and traverse all parts of the restaurant quickly.
• Prolonged periods of standing required.

Education and Experience:

• High school diploma or equivalent preferred, but not required.
• Previous fast food or similar restaurant experience preferred.
• On-the-job training provided.