Workers' Compensation Claims Coordinator

Posting Description

Who We Are:

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit:

Summary :The Workers' Compensation Claims Coordinator is an entry level position primarily responsible for the intake and processing of claims reports from clients to carrier as well as data entry and report creation. This is a client facing position which requires excellent communicative and collaborative skills. Knowledge of the workers' compensation rules regulations, laws, and procedures are not a pre-requisite for employment.

This is a full-time hybrid opportunity working from our Albany, NYorNYC office M-F from 8am -5pm.

Essential Duties and Responsibilities:

• Communicate with clients regarding new and existing claims.
• Complete carrier First Report of Injury based on clients' report of claims.
• Serve as point of contact and intermediary between client, carrier, claimant, medical provider.
• Data entry into both carrier first report of injury platform and local database
• Work in Microsoft excel to create meaningful and presentable claims trending reports using client claims data.
• Support and collaborate with existing claims team.
• Intermediate/advanced skills in Microsoft Excel.
• Working knowledge of remainder of Microsoft Office Suite and Adobe Acrobat
• Excellent written and verbal communications skills
• Self-Starter with Ability to multitask, follow-up, and work within a deadline.
• Must be able to learn and work within a team structure

Education and/or Experience:

• 1-2 years of client-facing or customer service experience is preferred.
• Must have high school diploma or equivalency.

What We Offer:

We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $40,000 - $52,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

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