Director of People & Culture — Global Business Partnerships

Director of People & Culture Business Partnership Monday to Friday 8:00 a.m. to 5:00 p.m. Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need. Position Summary Reporting to the Global Head of People & Culture Business Partners, the Director of People & Culture Business Partnership – Corporate & Legal Services (CLS) & Digital Brand Services (DBS), will collaborate with the global People & Culture team and CLS/DBS business leaders to provide consultative People & Culture support. The Director of People & Culture Business Partnership will provide a proactive approach in order to support geographically dispersed teams, while also being the primary HR contact for senior CLS & DBS leaders. This role requires the ability to seamlessly transition between strategic and tactical responsibilities, while embodying CSC’s core values and is responsible for leading a team of P&C Business Partners associated to the CLS & DBS business units. Responsibilities Serve as a trusted internal advisor to our global business in a high-touch, matrixed environment. Partner internally within the People & Culture department to collaborate, advocate, evaluate, and deliver results. Ensure that the organization's values are reflected through thoughtful partnership and recommendations in order to maintain CSC’s strong culture. Apply a high degree of initiative and intuition, challenging the status quo, adding efficiency and effectiveness, incorporating best practice and driving change. Effectively address and navigate complex employee relations matters to ensure our policies and processes are in compliance with local legislation in order to mitigate risk and develop plans that support positive outcomes in line with our values. Collaborate with leaders to accelerate our talent pipeline by providing guidance, coaching, and facilitation of training to develop existing and next-generation leaders to unlock and unleash potential within the business. Facilitate talent assessments, gap-assessments, cohort and individualized development. Track and measure progress/movement along the way. Oversee, guide and/or support the delivery of BAU employee life cycle activities such as induction, probationary meetings, exit interviews, mid and year end performance reviews, promotions, comp-round, internal mobility, recognition, employee engagement trends and actions, wellbeing initiatives. Ensure P&C queries are responded to in a timely and effective manner. Collaborate with Legal and/or P&C Ops colleagues to ensure that all People & Culture policies and procedures are regularly updated and compliant with local laws. Support with reporting and data collection in preparation for board packs and/or information requests from the business. Collaborate with the CLS Talent Acquisition, CLS P&C Operations teams and CLS Learning & Development teams to identify and improve process efficiencies, improve the employee experience and support the delivery of CLS specific P&C initiatives. Participate in and support the global P&C projects/ initiatives and ensure that these are successfully implemented in the local offices. Leverage organizational design and change management tools to drive initiatives in partnership with leaders and other P&C team members. Guide leaders through workforce planning and organizational design; providing insight, facilitation, data, recommendations and meaningful outcomes (most notably through a large acquisition/integration this year). Lead, support, coach and develop a team of P&C Business Partners, as well as help to support and develop more junior members of the wider P&C community as and when required. Qualifications University degree in related disciplines i.e. HR, business, economics, social studies. Excellent in English both verbally and in writing. Minimum of 10 years of HR experience in financial industry and/or in similar capacity with experience on leadership capacity. Experience working in a matrixed organization is preferred. General understanding of corporate services, fund services and trust businesses. P&C Business Partner experience, preferably global, or comparable influential and strategic partnership. Proven ability to coach and influence others at varying levels through complex, difficult and emotional issues. Experience making recommendations in order to effectively resolve issues by using judgement that is consistent with our values, standards, practices, policies, procedures, regulation and government law. Ability to organize and prioritize work, taking initiative and following through on commitments. Ability to analyze various types of data tied to business strategies, progress and outcomes, in order to make informed recommendations to drive business results. Ability to prepare/and present clear, impactful presentations to senior leadership to support strategic decision-making. Leverage expertise and communication skills to influence stakeholders and drive alignment on key initiatives. Job Info Job Identification 14557 Job Category HR Business Partnership Posting Date 01/12/2026, 10:57 PM Job Schedule Full time Locations 251 Little Falls Dr., Wilmington, DE, 19808, US (Hybrid) Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. #J-18808-Ljbffr Corporation Service Company