Nurse (RN) - Navigator, Cardiology-Structural Heart, (Larkspur), Full-Time, Days

Nurse (RN) – Navigator, Cardiology

MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay, is looking for a Nurse (RN) – Navigator, Cardiology. With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties.

The Nurse (RN) – Navigator, Cardiology streamlines the patient journey from diagnosis through treatment, serving as the primary point of contact to ensure seamless, evidence-based care. They perform nursing assessments, triage, educate patients, coordinate appointments, address barriers to care and facilitate multidisciplinary communication to improve outcomes. The position involves direct contact and communication with patients — in person, by phone, or through the patient portal.

Essential Functions and Responsibilities:

• Guides patients through complex cardiovascular care pathways (e.g., structural heart, heart failure, women's heart health).
• Acts as a liaison between cardiologists, primary care providers, and the interdisciplinary team.
• Triages patients' physical symptoms / arrhythmias appropriately and consults with cardiologists per protocol.
• Participates in Transition of Care Management to ensure discharge medications and instructions are understood by patient and/or family members. Updates medication and problem list in the Electronic Health Record and ensures follow-up with cardiologists.
• Educates patients and families on cardiac conditions, medications, and lifestyle modifications.
• Oversees the gathering of patient information and records from healthcare providers in preparation for appointment. Ensures that subsequent medical information is added to patient chart as necessary.
• Refers patient to appropriate staff regarding advance directives, community resources, transportation and insurance issues.
• Facilitates access to medical team and informs physician of status changes or obstacles to patient treatment compliance.
• Reviews diagnostic results, manages caseloads, and tracks patient progress, particularly in reducing readmission rates.
• Takes initiative to identify and provide solutions to work-related problems, continuously seeking ways to improve services.
• Updates Clinical Leader of changes affecting their schedule

Qualifications:

• Graduate of an accredited baccalaureate school in a healthcare-related field.
• Current Registered Nurse California license.
• BLS Certification (American Heart Association) required.
• Experience working in the ambulatory clinic healthcare setting.
• Ability to work independently in a fast-paced, demanding environment with minimal supervision; ability to manage and oversee multiple tasks simultaneously, including high daily call volume.
• Excellent oral and written communication skills.
• Diverse and culturally sensitive customer service skills.
• Ability to manage high stress, chronically ill population with complicated psycho-social issues.
• Computer skills- Microsoft Word, Excel
• Two-year navigation experience in Cardiology and/or Women's Health programs preferred.
• Prior experience leading groups of clinical and non-clinic staff for care coordination preferred.
• Experience working with healthcare payor systems preferred.