Field Service Technician II - Fairfax, VA

National Guard Employment Network

Field Tech II

Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Field Tech II to join our team. The IT Field Technician will provide onsite technical support for a national home improvement retail client. This role is ideal for someone who enjoys hands-on IT work, troubleshooting, and working in a fast-paced field environment. Daily travel is expected, with locations spanning Alexandria, Fairfax, Chantilly, Sterling, Leesburg, Manassas, Gainesville, and Woodbridge.

Responsibilities:

Provide onsite support for IT equipment including POS systems, desktops, printers, thin clients, access points, and network devices
Troubleshoot and resolve hardware, software, and network issues
Perform installations, upgrades, and break/fix support
Support copper and fiber cabling, including basic terminations
Document all work, updates, and resolutions in ticketing systems
Travel daily within a 125+ mile radius (route-based travel)
Work with remote teams to resolve escalated technical issues
Occasionally work at heights (2025 feet) and lift up to 25 lbs

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Vacancy posted 2 days ago

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