On-Site Property Night Attendant

Job Description

Job Description

Description of the role:

The On-Site Property Night Attendant at WoodSpring Suites Cleveland will be responsible for ensuring the safety and security of the property during the night hours, assisting guests with late check-ins, and responding to any guest inquiries or concerns that may arise.

Responsibilities:

• Monitoring security cameras and conducting regular property walks to ensure a safe environment.
• Assisting guests with late-night check-ins and providing information about the hotel amenities.
• Responding to guest inquiries and resolving any issues that may arise during the night shift.
• Completing nightly reports and maintaining accurate records of any incidents or guest interactions.

Requirements:

• Previous experience in a customer service or hospitality role is preferred.
• Ability to work night shifts and independently manage tasks and responsibilities.
• Strong communication and interpersonal skills.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Must live on property

Benefits:

• Competitive hourly compensation of $13.00 - $14.00 per hour paid bi-weekly.
• Opportunity for growth and advancement within the company.
• Employee discounts on hotel stays and other company services.

About the Company:

WoodSpring Suites Cleveland is a well-established hotel located in Cleveland, TN, dedicated to providing comfortable and affordable accommodations for guests. We value customer service, safety, and creating a positive guest experience.