Banquet Server at Residence Inn Raleigh - Downtown

Banquet Server Job Description

The Banquet Server position for Summit Hospitality hotels is responsible for set-up of banquet facilities and serving food and beverages in a friendly, courteous, and professional manner according to established hospitality standards set the hotel.

Previous server experience, preferably from a hotel, restaurant, country club, or banquet facility serving 50-250 people at one event.

Strong work ethic.

Ability to remember and recite a variety of menu items.

Knowledge of appropriate table settings and service-ware for a variety of set-up environments.

Service orientation to do whatever it takes to ensure guest satisfaction.

Comprehensive knowledge of the English language in order to read event orders and effectively communicate with guests and employees.

Good basic mathematical skills.

The expectations of this position requires a 40 hour work week which includes weekends and evenings (Saturday and/or Sunday). Hours beyond 40 must be approved in advance by your Supervisor. This only applies to Associates who are non-exempt.

Responsible for setting up banquet room(s) as instructed by Banquet Manager, Captain, Director of Catering, Food & Beverage Manager, or Hotel senior management.

Responsible for attending all roll call meetings before events to learn function particulars, including host/guest/hotel expectations.

Responsible for serving food and beverages in the order and expectation of the Banquet Manager to ensure consistency, timeliness, and proper temperature of all products. Replenish beverages as necessary.

Promptly bus dishes as guests complete each course or meal segment at the end of the meal or function according to plan.

Discreetly and professionally check with guests during meal presentations to ensure satisfaction to the highest standards.

Reset the banquet room according to the Banquet Manager's plan for the next function.

Perform all side work to include replenishing condiments and restocking banquet shelves/storage with supplies.

Responsible for performing general cleaning tasks using standard hotel cleaning products as assigned to adhere prevailing health and sanitation standards.

Responsible for abiding by all Federal, State, City, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.

Ensures security for all the hotel's guests, employees, and property assets.

Enforces established policies and procedures for Summit Hospitality and the hotel's brand.

Duties are subject to change and additional responsibilities/tasks may be assigned as needed.

3-5 years in banquet, hotel, restaurant, lounge, special events, or barista services.

Must be self-directed and follow tasks and responsibilities.

Ability to setup, breakdown, and lead a team of 1-2 staff members.

Ability to walk, stand, sit, bend, and reach for extended periods of time.

Safe Serv certified.

Valid Driver's license.

Flexible work schedule.

Ability to lift 50 lbs.