Senior Complex Claims Specialist

Senior Complex Claims Specialist Job Type: Permanent Responsibilities With minimal supervision, adjust resolution of the highest severity claims and draft the most complex technical coverage analysis and letters required in the given claim department Act as subject matter expert within the team Lead litigation best practices and strategy, including attending and leading trials and mediations Use superior knowledge and experience to affect positive claim outcome via investigation, negotiation and utilization of alternative dispute resolutions Identify and provide potential solutions for emerging exposures and claims trends Identify suspected fraudulent claims and track with special investigations unit Accurately document claim files with all relevant claim documentation, correspondence and notes in compliance with company policies and applicable regulatory authorities Mentor other team members Develop content and conduct training for claims team and underwriters as requested Review and analyze claim documentation and legal filings Qualifications 10+ years of claims handling experience within General Liability & Bodily Injury A JD from an ABA accredited law school may be considered as a supplement to claims handling experience Proven ability to positively affect highest severity claims outcomes through investigation, negotiation and effectively leading litigation Expert knowledge of coverage within the team's specialty or focus Expert knowledge of litigation process and negotiation skills Proven track record of mentoring others Excellent verbal and written communication skills Advanced analytical skills B.A./B.S degree from an accredited College or University preferred Benefits Competitive salary and bonus (based on personal & company performance) 401(k) with competitive company matching Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care) Company paid group term life, short-term disability and long-term disability coverage 24 paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days Paid parental leave 4 week paid sabbatical after every 5 years of service Financial Adoption Assistance and Medical Travel Reimbursement Programs Annual reimbursement up to $600 for health club membership or fees associated with any fitness program Company paid subscription to Headspace to support employees’ mental health and wellbeing Recipient of 2024 Cigna’s Well-Being Award for having a best-in-class health and wellness program Dynamic, creative and values-driven culture Modern and open office spaces, complimentary drinks This position is hybrid and requires two days in our office weekly** Salary $125k - $150k #J-18808-Ljbffr