Technical Support Generalist
Ampcus
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.Job Title: Technical Support GeneralistLocation: New York, NY Job Summary: The Technical Support (Generalist) is responsible for providing technical support and setup for OATS staff, programs, and a network of training centers throughout New York City. Job Description:Maintain and support network of computer labs throughout NYC. This includes visiting partner locations to install new equipment (computer labs of 15 units or less), perform upgrades, and check for unreported issues. Travel throughout all five NYC boroughs required.Support mobile devices such as iPads and Chromebooks in addition to desktop PCs.Support conferencing and A/V systems at OATS offices.Assist with pulling data exports and data entry from/to systems including Salesforce CRM and Smartsheet.Track assets and work orders in Salesforce.Assist with general staff tech inquiries as-needed. This includes providing remote support for staff located in other cities. Required Qualifications:This position requires excellent customer service, professionalism, problem solving ability, and critical-thinking skills in a fast-paced work environment. A professional demeanor and a high level of patience are two essential qualifications.Previous experience as a help desk technician or equivalentFamiliarity with Windows, MacOS, iOS and Android operating systemsTechnical proficiency installing, configuring and troubleshooting Computers, mobile devices, and software applicationsAbility to independently research and resolve technical issues Preferred Qualifications:Prior experience with SalesforceExperience with Mobile Iron or other MDM softwareExperience with computer lab installs Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
$40.92 - $64.62 per hour
Astreya is seeking a highly skilled and customer-focused IT End User Support Specialist (L4) to provide advanced onsite and remote technical support within a demanding, fast-paced enterprise environment. This role requires a seasoned IT professional with deep technical...SuggestedHourly payPermanent employmentFull timeTemporary workWork at officeRemote work$33.23 - $41.54 per hour
...successful candidate will be responsible for providing first-line technical support to end users, and escalating complex problems as needed. You... ...health, education and business organizations. This is an IT generalist position, where you will have to know or learn a little bit...SuggestedHourly payFor contractorsWork experience placementWork at officeLocal areaRemote workWorldwideFlexible hoursCannonDesign
New York, NY5 days ago$120k
...external vendors to ensure successful project outcomes. Implement, support, and maintain network security infrastructure across all... ...location sites, with occasional travel required. Provide advanced technical L3 support to troubleshoot and resolve performance and security...Suggested- We are seeking a dependable and quick-learning IT Support Assistant to provide Level 1 technical support. The ideal candidate is bright, has excellent communication skills, and can ramp up quickly in a fast-paced environment.Key Responsibilities:Triage and respond to...Suggested
$65k - $72k
...What You'll Do As IT Support Specialist, you will work in a fast-paced environment, providing comprehensive IT technical support and desktop assistance to staff across various locations, including the New York City area. You will manage audio/visual (A/V) support for...SuggestedTemporary workWork at officeLocal areaRelocationFlexible hoursFedcap Rehabilitation Services
New York, NY3 days ago$25 - $30 per hour
...Client Overview: Our client is a nonprofit based in NYC looking to add an IT Support Specialist to their team. The IT Support Specialist is responsible for delivering high-quality technical support for executive leadership and ensuring the seamless operation of...Hourly payWork at officeLocal areaAtrium Staffing
New York, NY1 day ago$80k - $115k
...accelerate this mission. About the Role We're looking for an IT Support Specialist to join our team as a trusted onsite IT partner,... .... Clearly articulate issues, solutions, and timelines to both technical and non-technical stakeholders Manage Vendors and Equipment:...Work at officeLocal areaRelocationShift workEliseAI
New York, NY5 days ago$29 - $34.09 per hour
...Title: Laboratory Support Technician Location: Jamaica, NY 11433 Schedule: Full-time, Monday-Friday Salary: $29.00–$34.09 per... ...Support Technician to join our team and provide onsite technical and operational laboratory support to the U.S. Food and Drug Administration...Hourly payFull timeWork at officeLocal areaMonday to Friday- ...IT Help Desk Technician II The IT Help Desk Technician II serves as an advanced technical resource within the IT support team, responsible for resolving escalated technical issues that require deeper troubleshooting and analysis. This individual plays a critical role...Remote workWeekend workAfternoon shiftEarly shift
Jazz at Lincoln Center
New York, NY2 days ago - ...administration, implementing security/critical patches, remediating vulnerabilities, deploying hardware and software, and providing technical support to Probation staff. Duties also include determining security policies and implementing security measures and solutions to...Full timeTrial periodFlexible hours
- This position is based in our New York office. We are seeking an IT Support Specialist to join our team. The IT Support Specialist will be responsible for providing technical support to attorneys and staff. This is an on‑site position that supports all PCs, phones, AV...Temporary workWork at office
$33.5 - $53.2 per hour
...the highest standards of performance and success. This position is based in our New York office. The IT Support Specialist will be responsible for providing technical support to attorneys, staff, and the office as a whole. It is an on‑site role that supports all PCs,...Hourly payTemporary workWork at office- Job Title: Tech Support Specialist Position Type: Full-Time, Remote Working Hours: U.S. client business hours (with flexibility for... ...seeking a Tech Support Specialist to provide timely, effective technical assistance to customers and internal users. This role involves...Full timeRemote workShift workWeekend work
- Job Duties Provide technical support to firm employees regarding computer systems, software applications, and network connectivity. Install, configure, and update computer hardware, operating systems, and office software used by firm employees. Troubleshoot and resolve...Work at office
$62.5k - $85.5k
...and make every guest feel like a regular. Reporting to the IT Manager, you will join our Corporate IT team and provide technical assistance and support to end-users across Olo on various hardware and software issues. We take great pride in the reliability, security, and...Work at officeRemote workMonday to Friday- Astreya Inc. is seeking a Service Desk Specialist III based in New York, NY. This position involves providing on-site and remote technical support for internal software, hardware, and connectivity issues, ensuring an optimal IT experience. The qualified candidate will have...Remote workFlexible hours
Astreya
New York, NY1 day ago $75k - $85k
...-12 day school for girls located in New York City, seeks an IT Support Specialist. All candidates are encouraged to be familiar with... ...Duties & Responsibilities Serve as the first point of contact for technical support via our ticketing system, telephone, email, and in...Full timeCasual workRemote workRelocation- ...Responsibility:Ability to work as part of a team to plan, design, build, deploy and maintain SQL Server databases. Provide technical and operational support to other departments as needed to support business objectives. Additionally: Provide 24x7 on call support as part of a...
$80k - $100k
Base pay range $80,000.00/yr - $100,000.00/yr Summary: Carhartt WIP North America is seeking a highly motivated IT Support Specialist to provide technical support for our end-users. The role will establish, maintain and optimize our Helpdesk Operations and enhance our infrastructure...Full timeWork at officeRemote work- Jobologi is seeking a versatile IT Support Specialist to provide responsive, professional technical support across multiple client environments. This role is ideal for someone early in their IT career who enjoys troubleshooting, working directly with users, documenting...Remote work
$30.12 - $50.19 per hour
...New York, NYtime type: Full timeposted on: Posted Todayjob requisition id: R0015512We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team. As an End User Support IT Specialist, you will provide on-site and remote technical support for...Hourly payFull timeTemporary workWork at officeLocal areaRemote workFlexible hours- A federal service provider is seeking experienced Help Desk Staff to provide technical support and resolve customer issues. Ideal candidates have over 5 years of IT support experience and strong problem-solving abilities. Responsibilities include troubleshooting, customer...Remote job
- ...more details about this job. We are looking for a hands‑on IT Support Specialist to support daily IT operations across our New Jersey... ...issues efficiently What We’re Looking For Basic IT support or technical experience (internships or part‑time experience welcome) Familiarity...Part timeInternshipWork at office
$20 - $24 per hour
...services provider is seeking a remote Service Desk Technician for a long-term contract. This role involves providing technical assistance and support for employees, ensuring the resolution of time-sensitive IT incidents. Responsibilities include managing support tickets...Remote jobHourly payLong term contractShift work- Description IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time | On-Site POSITION HIGHLIGHTS Competitive salary with benefits Full-time... ...The IT Support Specialist is responsible for delivering technical assistance to employees by troubleshooting help desk requests,...Full timeWork at officeMonday to Friday
- ...security measures. Prepare and maintain detailed documentation of network configurations, processes, and updates. Provide technical support and guidance to other IT staff and end-users. Conduct regular audits to ensure compliance with internal policies and...
PGMTEK Inc.
New York, NY3 days ago - ...New York, United States Job Description: We are seeking an experienced IT Support Specialist to join our growing team in New York City. In this role, you will be responsible for providing technical support to our employees, troubleshooting and resolving IT issues, and...Work at office
$60k - $80k
...are currently looking for a talented and motivated internal IT Support Specialist that has a desire to work in a fast‑paced environment... ..., and centralized endpoint management. Escalate complex technical issues to infrastructure, security, or external vendor teams when...Temporary workWork at officeImmediate startRemote workFlexible hours$104k - $115k
...Reporting to the Director of Business Applications, this role supports the planning, design, implementation, maintenance, and optimization... ...Provide reliable network services and responsive technical support to users across the organization. Collaborate with IT...Local areaRemote workChildren's Aid
New York, NY4 days ago$60k - $75k
...the Role We are looking for a Customer Support Specialist to join our team at Unit21. You... ...with troubleshooting, best practices, technical support, and helping users derive maximum... ...build relationships with our customers Generalist technical background with demonstrated technical...Full timeWork experience placementWork at officeHome office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Generalist. Be the first to apply!
- entry level IT support specialist New York, NY
- IT desktop support engineer New York, NY
- IT user support New York, NY
- software technical support New York, NY
- technical customer service advisor New York, NY
- IT support specialist New York, NY
- level 1 technical support New York, NY
- senior technical service engineer New York, NY
- entry level IT support New York, NY
- senior IT support specialist New York, NY