Quality Assurance/Quality Control Manager

Quality Assurance/Quality Control Manager

ProSidian Seeks a Quality Assurance/Quality Control Manager to support an engagement for a liquid waste contractor (Savannah River Remediation [SRMC]) at the Savannah River Site in Aiken, SC, which is owned by the U.S. Department of Energy. This position is located in the Savannah River Site / Aiken, South Carolina Area.

Quality Assurance/Quality Control Manager Candidates shall work to support requirements for TBC (QA / QC Functions Services) and statement of work (SOW) while maintaining required qualifications Nuclear & Environmental Management Sector. ProSidian Team Members work as part of the Senior Quality Assurance Inspector Key Personnel Cadre to plan, perform and document independent inspections in accordance with documented procedures, established acceptance criteria (standards), and industry practices, as defined in the implementing documents, and perform verification of corrective actions.

Manages QA/QC Requirements with responsibility for full service deliverables, supervises staff, and oversees QA/QC for product/service/delivery development procedures to ensure that product/service/delivery meets quality and efficiency standards. Works to plan, perform and document independent inspections in accordance with documented procedures, established acceptance criteria (standards), and industry practices, as defined in the implementing documents, and perform verification of corrective actions. Oversees the activity of the quality assurance and staff, developing, implementing, and maintaining a system of quality (SQ – Service Quality) and reliability testing for ProSidian and Engagement Team Client product/service/delivery and/or development processes.

The Quality Assurance/Quality Control Manager will also work with clients to ensure the final product/service/delivery meet their needs and requirements. We are looking for a detail-oriented Quality Assurance/Quality Control Manager to ensure the Nuclear & Environmental Management product/service/deliverables run smoothly and generate a consistently suitable output that meets quality and efficiency standards. The Quality Assurance/Quality Control Manager should work to understand the sector and customer needs and requirements and coordinate Engagement Team efforts and communications between management and the product/service/delivery teams. Standard responsibilities will include performing some business administration and human resource duties. To succeed, the Quality Assurance/Quality Control Manager should have excellent communication and listening skills, with strong observational, analytical, and problem-solving skills. The desired candidate shall also understand Nuclear & Environmental Management Sector regulatory compliance and be skilled in understanding scientific and technical data.

Quality Assurance/Quality Control Manager Responsibilities:

• Understanding of the client's needs and requirements and communicating them and the quality standards to the product/service/delivery teams.
• Devising ways to improve the Nuclear & Environmental Management product/service/deliverables process to ensure higher-quality goods.
• Devising, improving, and reviewing new specifications and procedures for product/service/delivery or processes and training staff to use them.
• Setting the requirements for raw materials from suppliers and monitoring their compliance.
• Supervising inspectors, technicians, and other staff members and providing guidance.
• Ensuring legal obligations are followed and ensuring compliance with regulatory bodies and health and safety guidelines.
• Overseeing product/service/delivery development procedures to identify deviations from quality standards.
• Inspecting the final output, comparing it to the requirements, and approving or rejecting the final product/service/delivery.
• Keeping accurate documentation and performing statistical analysis.
• Gaining client feedback, attending meetings, submitting reports, and assisting external auditors and inspectors.
• Support engineer for ProSidian's Nuclear & Environmental Management Sector Client's implementation and compliance to DOE O 414.1D, Laboratory and customer-specific requirements applicable to Quality Assurance Program
• Expert of ProSidian's Nuclear & Environmental Management Sector Client's quality program implementation for assigned work areas.
• Review designs, planning, safety basis documents, material requisitions, and procedures for compliance with established program requirements.
• Advise management and personnel of and provide solutions to quality compliance and implementation issues.
• Ensure compliance with company, corporate, and DOE quality requirements.
• Assist in developing the appropriate quality program and project requirements.
• Mentor peers, process architects, and process owners in maintaining requirements and how those flow down to processes and procedures.
• Understand how quality requirements roll down from programs to IT systems; have enough familiarity with IT systems to determine if those systems meet requirements; if not, could they and what effort would that require.
• Review and approve work control documents and input quality hold and inspection points.
• Perform direct observations of quality work performance.
• Provide input for solutions to process or design issues using ingenuity and innovation.
• Provide quality program input to line managers for properly implementing requirements and process improvement.
• Perform surveillance, audits, and assessments, as assigned, to determine compliance with and implementation of company Quality Program requirements.
• Ensure quality program weaknesses and areas for process improvement are properly identified and resolved using the INL Issues Management process.
• Perform as a Technical Point of Contact and Domain Expert, as assigned by management.
• Plan and perform independent inspections to determine the compliance of processes, activities, structures, systems, and components (SSCs) to specified acceptance in accordance with approved procedures and work instructions.
• Read and understand procedures to allow verification of essential or specified inspection criteria while working from appropriate procedures, codes, specifications, standards, drawings, inspection tools/techniques, items, components, activities, and inspection planning and reporting methods.
• Interpret engineering and design drawings and sketches for implementation of inspection activities and Perform documentation functions associated with inspection records, logs, work orders, and other related documentation.
• Provide technical assistance, training, and familiarization of independent inspection and basic concepts and perform mathematical calculations as required to determine correct values or make conversions.
• Perform inspection planning activities as required to verify quality and conformance to specified acceptance criteria and apply job skill proficiencies in inspection techniques and the use of inspection tools, equipment, measurement standards, measuring and test equipment (M&TE), and related instrumentation.

Qualifications

Quality assurance knowledge of tools and methodologies

Ample experience in implementing corrective/preventive measures

Experience in business administration may be advantageous.

Having relevant experience in quality inspection, auditing, and testing is an added advantage

In-depth knowledge of quality control procedures and legal standards.

Must have experience in developing, revising, and maintaining Quality Assurance Program documents.

Previous experience in product/service/delivery or Nuclear & Environmental Management product/service/deliverables.

Strong knowledge of mathematics, data analysis, and statistical methods.

Additional Information

As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.

Core competencies include teamwork, leadership, business acumen, communication, motivation, agility, judgment, organization.

Other requirements include business tools proficiency, commitment, curiosity, humility, and willingness to learn and grow.

Benefits and highlights include competitive compensation, health insurance, 401(k) retirement savings plan, vacation and paid time-off (PTO) benefits, pre-tax payment programs, purchasing discounts & savings plans, security clearance, employee & contractor referral bonus program, performance incentives, flexible spending account, supplemental life/accidental death and dismemberment insurance, short- and long-term disability insurance.