Shift Lead: Guest Experience & Revenue Growth

FatCats in Mesa, AZ is seeking a Shift Lead to guide daily operations, motivate the team, and ensure guests have an exceptional experience. You'll start with a quick huddle, set goals, and coach teammates through the shift while handling guest concerns and promoting upsells. This role requires strong organization, problem-solving, and the ability to monitor revenue and labor costs while keeping the menu and service on point.