Technical Program Manager

Fulcrum Digital Inc

Charlotte, NC

Technical Program Manager

Key Responsibilities:

Program & Project Management:
- Plan, execute, and monitor multiple technical programs and projects across teams.
- Define scope, goals, and deliverables while managing risks, dependencies, and constraints.
- Ensure adherence to Agile, Scrum, or SAFe methodologies for efficient execution.
Cloud & Platform Expertise:
- Lead initiatives involving Microsoft Azure, ensuring best practices for cloud architecture, security, and governance.
- Strong knowledge of Azure architecture, cloud security, networking, and virtualization concepts.
- Strong knowledge of ServiceNow implementation.
- Familiarity with ITIL/ ITSM and project management tools.
- AZ-305 certification is required.
- Experience with Infrastructure-as-Code (IaC) tools such as Terraform.
Stakeholder & Communication Management:
- Act as a bridge between business, development, and operations teams.
- Communicate project updates, risks, and resolutions effectively to leadership and stakeholders.
- Work closely with engineers, architects, and product managers to drive technical excellence
Process Improvement & Governance:
- Define KPIs and metrics to track progress and success.
- Establish and improve operational processes using ITIL best practices and automation through ServiceNow.
- Optimize cloud cost management and resource utilization on Azure

Requirements

Experience: preferably 11-15 years in IT with at least 5+ years in Technical Program Management or Project Management role for Azure-based projects.
Cloud Expertise: Strong knowledge of Azure architecture, cloud security, networking, and virtualization concepts.
ServiceNow Expertise: Familiarity with ITIL/ ITSM and project management tools.
Technical Understanding: Experience with DevOps principles and tools in an Azure environment, including Azure DevOps, CI/CD pipelines, and automation frameworks.
Tools & Technologies: Azure DevOps, ITIL frameworks, and relevant cloud & ITSM tools.

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Vacancy posted 4 days ago

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