Hospital Transporter

Patient Transporter

Accountability Objectives:

Transports patients to and from various locations safely and in a professional, courteous and timely manner.

Maintains transportation equipment according to department standards for cleanliness and proper functioning.

Position Qualifications:

A. Education

• High school diploma or GED or equivalent required in order to read and follow written and/or verbal instructions when following work assignments.

B. Licensure / Certification

• Current Heart Saver certification.

C Special Skill / Aptitudes

• Interpersonal skills necessary in order to interact in an effective manner with patients/families and to collaborate with unit teams and various levels of hospital personnel.
• Ability to walk and stand for up to 100% of work time. In accordance with established body mechanics/safety procedures, ability to push, pull, bend and lift to position and transfer patients.
• Excellent customer service orientation skills necessary in order to deal effectively with various levels of hospital personnel, outside customers and community groups.

D. Experience

• Previous patient transport experience preferred.

Duties / Responsibilities:

Prioritizes patient transports and resolves associated patient care issues according to established policies/procedures. Transfers and transports patients independently to and from various locations within specified departmental productivity standards, using appropriate body mechanics techniques consistently (seeking assistance as necessary). Also maneuvers patient transport related equipment/supplies (i.e., chest tubes, oxygen tanks, foley bags, medication pumps and various machines) within established guidelines. Greets patients pleasantly and with respect. Explains purpose of patient transport. Communicates with a variety of hospital personnel and family members in order to relay appropriate information regarding patient transport. Answers questions that are within their scope of responsibility and directs other questions to the appropriate sources. Identifies and verifies patient name and transport destination prior to transport by asking patient to state name and comparing name on hospital arm band to transport request. Identifies and uses safe techniques and proper equipment to provide a safe environment for patients and others (i.e., secures patient in wheelchair and on stretcher by fastening lap belts and restraints during transport; secures equipment with brakes prior to transfer; performs visual preventative maintenance checks and reports or corrects unsafe conditions). Uses appropriate infection control and isolation techniques. Reports isolation precautions to departmental staff when not noted on requisition and when appropriate. Signs patients in and out at nurses station and appointment location, following established patient transfer/hand-off procedure. Recognizes impending emergencies and takes appropriate action. Attends annual CPR class and assists in emergency situations where needed. Knows location of departmental equipment, returns equipment to appropriate location (including ASC) after use and stores equipment properly. Reports defective or unsafe equipment to appropriate source immediately. Cleans and maintains equipment according to established department standards. Completes required paperwork accurately, completely and in a timely fashion. Maintains personal productivity statistics within the standards set for time and volume. Other duties as assigned.

• Demonstrates and actively promotes an understanding and commitment to the mission of St. Joseph Mercy Oakland through performing behaviors consistent with the Trinity Health Values.
• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations, the Trinity Health Organizational Integrity Program, including the Standards of Conduct, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
• Supports and conducts one's self in a manner consistent with customer service expectations.

Working Conditions:

• Ability to walk and stand for up to 100% of work time. In accordance with established body mechanics/safety procedures, ability to push/pull (up to 200 pounds), bend and lift to position and transfer patients.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.