Value Engineer (non-technical: reports to Customer Success)

HELLO! WE STRONGLY SUGGEST REVIEWING THE ENTIRE JOB DESCRIPTION BEFORE DECIDING TO APPLY. IT’S NOT A JOB FOR EVERYONE AND IF YOU THINK YOU’LL BE STRETCHED, YOU WILL BE, AND PROBABLY NOT IN MUTUALLY BENEFICIAL WAYS. NOTE THAT *ROBUST* PHARMA/LIFE SCIENCE EXPERIENCE, ADVANCED MODELING AND ANALYTICS, COHESIVE CROSS-FUNCTIONAL COLLABORATION, AND EXCEPTIONAL BUSINESS STORYTELLING ARE MUST HAVES. SAAS AND/OR MANAGEMENT CONSULTING BACKGROUNDS ARE STRONG PLUSES. WE ARE 100% REMOTE. CANDIDATES MUST RESIDE IN THE STATES. SADLY, WE CAN’T

FACILITATE VISAS.

COVER LETTERS ARE WELCOME, ENCOURAGED, AND REVIEWED BY A HUMAN. REPORTS TO VP, CUSTOMER SUCCESS | INDIVIDUAL CONTRIBUTOR

ABOUT THE ROLE

PrescriberPoint helps pharmaceutical brands reach and engage healthcare professionals through data-driven digital programs. As our first Value Engineer, you will serve as the analytical backbone of our Customer Success organization — quantifying the business impact of our platform for pharma clients from the final stages of a sale through onboarding, ongoing delivery, expansion, and renewal. This is a business strategy and analytics role, not a software engineering role. We’re looking for someone with the instincts of a management consultant and the analytical chops of a business strategist — someone who can build a compelling ROI model in Excel, translate a pharma brand’s commercial objectives into measurable levers, and hold delivery teams accountable to hitting the targets they’ve set. You’ll partner daily with Account Managers, Sales, Data & Analytics, Marketing, and Product to ensure that every client program is grounded in quantifiable value and that we can demonstrate that value clearly at every stage of the relationship. Why this matters: In a subscription business, the ability to prove — with data — that your platform delivers more value than it costs is the single most important driver of retention and growth. You will own that proof at PrescriberPoint.

WHAT YOU’LL DO

PRE-SALE DEAL SUPPORT

* Partner with Sales on the highest-priority, latest-stage pipeline opportunities to build customized business cases that help convert prospects into clients * Conduct rapid “boot camp” analytics engagements for prospective pharma brands: target list analysis, addressable HCP universe sizing, market opportunity assessment, and estimated ROI / NPI lift modeling * Develop and present executive-ready business value assessments that tailor PrescriberPoint’s program to each brand’s specific therapeutic area, competitive landscape, and commercial goals * Create reusable ROI frameworks and models that can be adapted across deals while maintaining the rigor needed for each individual engagement

ONBOARDING & PROGRAM DESIGN

* Translate pre-sale commitments and assumptions into concrete KPIs, success metrics, and performance baselines for each newly launched brand program * Work with Account Managers to articulate each pharma brand’s commercial strategy into specific, actionable levers and dials that internal delivery teams (Marketing, Product, Operations) can execute against * Partner with Data & Analytics to stand up tracking mechanisms, dashboards, and measurement frameworks (including DiD-based NPI lift and intent-tiering methodologies) for each account

ONGOING VALUE TRACKING & DELIVERY ACCOUNTABILITY

* Maintain “projected vs. actual” performance scorecards for all managed-service accounts, proactively flagging when delivery is off-pace and recommending course corrections * Prepare the analytical foundation and value narrative for Quarterly Business Reviews, arming Account Managers with the data and story they need to present to clients * Partner with Marketing to translate brand strategy into targeted, measurable campaign approaches — ensuring tactical execution stays aligned with the strategic impact model * Serve as the internal analytical advocate for the client’s objectives, holding delivery functions accountable to the commitments made during the sale

EXPANSION & RENEWAL

* Build incremental business cases for upsell and cross-sell opportunities — new brands, additional modules, expanded program scope — using actual performance data from existing engagements * Compile end-of-term value realization reports comparing projected impact to actual delivery, forming the backbone of renewal narratives * Feed client-level insights and patterns back into Product, Sales, and leadership to inform strategic direction and program evolution

PLAYBOOKS & SCALE

* Build templated frameworks, playbooks, and self-serve tools that Account Managers can use for accounts that don’t require dedicated VE engagement * Develop cross-account benchmarking data sets that strengthen PrescriberPoint’s institutional knowledge and improve the precision of future business cases

WHAT WE’RE LOOKING FOR

REQUIRED

* 5+ years of experience in a business strategy, analytics, consulting, or value engineering capacity within a B2B software, SaaS, or services environment * Strong pharma / life sciences industry experience — you’re fluent in the language of NPI, NBRx/TRx, IDN, formulary dynamics, HCP targeting, and pharma brand commercial strategy. We would consider a candidate without pharma experience who has unusually strong analytical and business consulting skills, but the ramp will be steep. * Advanced Excel / Google Sheets proficiency — you build financial models, ROI frameworks, and scenario analyses naturally and are comfortable with data at a business-user level * Exceptional business storytelling — you can translate complex data into clear, compelling narratives for both internal stakeholders and (when needed) client-facing audiences, typically through polished slide decks and executive summaries * Cross-functional collaboration — you’ve worked successfully across Sales, Customer Success, Analytics, Marketing, and Product organizations and can influence without authority * Consulting-style problem solving — you thrive in ambiguous environments, can structure a problem from scratch, and are more energized by figuring things out than by following a playbook someone else wrote. * Literate with AI tools to support, accelerate, and automate your primary deliverables and related workstreams

PREFERRED

* Background in management consulting, investment banking, or a dedicated value engineering function at a SaaS company * Experience building or contributing to ROI / business value assessment models used in enterprise sales cycles * Familiarity with pharma measurement methodologies — difference-in-differences analysis, matched-panel studies, NPI lift measurement, or similar approaches (you won’t run these yourself, but you need to understand the output and tell the story) * Comfort with BI tools (Tableau, Looker, or similar) as a consumer of dashboards and reports — not as a builder, but able to interpret and navigate them fluently * Experience preparing and/or presenting Quarterly Business Reviews for enterprise clients

MINDSET

* You’d rather figure something out from first principles than be told exactly how to do it * You treat internal teams — Marketing, Product, Operations — as clients whose strategic understanding you are responsible for sharpening * You care about whether the work you set in motion actually lands, not just whether the model looks good on paper * You’re comfortable being the first person in this role and building the function from scratch

WORKING ARRANGEMENT

Again, this is a fully remote position open to candidates based in the United States. Travel is minimal (less than 10%) and primarily optional, based on your interest — for example, client QBRs, industry conferences, or team offsites.

COMPENSATION

Base salary for this position ranges from $160-185k depending on location and experience. There is a bonus driven by company and functional performance, and equity.

ABOUT PRESCRIBERPOINT

PrescriberPoint is a health tech company that sits at the intersection of pharmaceutical marketing and prescriber engagement. Our platform helps pharma brands connect with healthcare professionals through data-driven digital programs — combining prescriber analytics, targeted content delivery, and measurable impact reporting to drive real clinical and commercial outcomes. We’re a growing team that values analytical rigor, entrepreneurial initiative, and a genuine commitment to improving how the industry reaches the people who prescribe treatments to patients. So, why (on earth!) would you want to leave what you’re doing and join us? * We have a really good shot at improving the millions of lives and careers of HCPs, Patients, and their families (even pets!)

• We hire adults with a Trust-first/It's All Life philosophy
• We have some great benefits for a firm at our stage: 401(k) w/matching, all

kinds of insurance (including matching HSA and pets!), commute from your kitchen, Open PTO (which leaders use!), remote stipend, yearly education budget, and working with some of the smartest yet humblest and respectful people in the business * We’re (objectively) way better looking than our competitors :-) Beliefs: PrescriberPoint is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics.