Collections Specialist

Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call View phone number on click.appcast.io for immediate consideration. Collections Outreach:· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.· Implement effective collection strategies to recover outstanding balances.Negotiation and Resolution:· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.· Resolve disputes and address customer inquiries related to overdue payments.Payment Reconciliation:· Reconcile customer payments with outstanding balances.· Ensure accuracy in recording and tracking payments received.Documentation and Record Keeping:· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.· Document any agreements made with customers regarding payment plans.Reporting and Analysis:· Generate and analyze reports on accounts receivable aging and collection performance.· Provide insights into trends, challenges, and potential areas for improvement.Credit Risk Assessment:· Assess the creditworthiness of customers and recommend appropriate credit limits.