Financial Eligibility Specialist

Financial Eligibility Specialist

The Financial Eligibility Specialist is responsible for determining financial eligibility for clients applying for services across assigned programs.

Benefits:

• Health Insurance starting your first day
• 401k plan including employer match
• Competitive Time Off Benefits
• Hourly pay range: $18 - $20

Responsibilities:

• Under direction, ensure that the activities of this position and relevant programs are consistent with the mission, vision, and values of Catholic Charities.
• Maintain documentation in compliance with HIPAA, internal policies, and funding source requirements.
• Communicate eligibility outcomes to clients, program staff, and relevant departments in a timely and professional manner.
• Track re-certification dates and request updated documentation as needed for continued eligibility.
• Assist clients in understanding the eligibility process and documentation requirements.
• Collaborate with intake staff, case managers, and billing or compliance teams as needed.
• Maintain strict confidentiality and handle sensitive client information with care.
• Perform other duties as assigned or directed.

Working Conditions and Physical Demands:

• Normal office environment.
• Frequent sitting, talking, listening/hearing.
• Reading, writing and finger dexterity to manage correspondence, faxing, copying, answering phones, forms/documents, computer and client files required on a frequent basis.
• Tasks require visual perception and discernment.
• Organizing and coordinating schedules.
• Analyzing and interpreting data.
• Communicating with the public.
• Frequent use of computer and telephone/cell phone

Requirements:

• Combination of education and experience normally represented by a High School diploma or GED with 1 year of experience.
• Working knowledge of medical billing systems preferred.
• Knowledgeable on insurance and reimbursement process.
• Familiarity with HIPAA privacy requirements for client/patient information.
• Must have good oral, written and interpersonal communication skills.
• Must be well organized, detail oriented and can maintain confidentiality.
• Ability to show patience and courtesy when working with people.
• Good telephone and client/patient relation skills.
• Ability to work with diverse client population and community organizations as well as staff at all levels.
• Good working knowledge of computers and Microsoft Office software
• Final applicant is required to be fingerprinted to complete background check.

Catholic Charities is an equal opportunity employer.

Catholic Charities, Diocese of Cleveland