Automation & Process QA Specialist

**Role Summary** 

The Automation & Process QA Specialist will be responsible for designing, building, and maintaining advanced automations, API integrations and complex project management workspaces.This is done on tools such as N8N, GoHighLevel, ClickUp, Monday, Trello, Asana, tag managers, Make, Agent, Conversational bots/agents and more.

This role involves close collaboration with the Operations team to map out existing processes, identify where automation can remove manual bottlenecks, and take ownership of quality review — evaluating whether completed work actually meets requirements, not writing or debugging code. 

The ideal candidate is a strong systems thinker who has mastered ClickUp as a project management tool and n8n for automations, communicates clearly, and can be trusted to independently judge whether a deliverable matches what was asked for.

**Key Responsibilities**

* Design, build, and maintain automation workflows in n8n across internal tools and client systems
* Build and manage GoHighLevel (GHL) automations, including pipelines, triggers, and integrations
* Map out and document existing manual processes, then propose and implement automated alternatives
* Take ownership of task and deliverable reviews — assessing whether completed work matches the original requirements and flagging gaps (not performing the coding/technical fix yourself)
* Manage, structure, and optimize workflows inside ClickUp and Monday at an advanced/administrative level
* Troubleshoot broken or underperforming automations and identify root causes
* Collaborate with the Operations team to conceptualize new processes before they're built
* Document all automations and processes clearly for team-wide visibility and continuity
* Communicate proactively via Slack on progress, blockers, and review findings

**Required Skills and Qualifications**

_Technical / Role-Based Skills_

* Strong hands-on experience building and troubleshooting workflows in n8n
* Experience with GoHighLevel (GHL) automation — pipelines, triggers, workflows, integrations
* Advanced ClickUp proficiency (task structuring, automations, dashboards, workspace administration)
* Working proficiency in Monday.com
* Demonstrated ability to understand and conceptualize business processes, not just execute a checklist
* Strong review/QA instincts — comfortable acting as a reviewer, evaluating whether a deliverable meets requirements without needing to code or fix it yourself
* Very keen attention to detail
* No WordPress experience required

_Soft Skills_

* Excellent written and verbal communication in English
* Strong organizational and time management skills
* Ability to work independently and collaboratively in a remote team
* Problem-solving and a critical thinking mindset
* Comfortable pushing back or flagging issues respectfully when work doesn't meet the bar

**Preferred Qualifications (Nice to Have)**

* Previous experience in a digital agency or remote operations environment
* Experience with API integrations and reading/formatting JSON or webhook data
* Familiarity with The Digital Navigator's tools: Slack, ClickUp, Google Workspace

**Working with The Digital Navigator** 

You will be expected to:

* Communicate daily via Slack
* Manage tasks and projects in ClickUp
* Document processes and follow internal guidelines
* Attend weekly team meetings and project reviews
* Learn to use new tools as needed for the role and the company's evolving needs

**Compensation and Benefits**

* Part-time with progressive increase in workload to reach full-time (starting at 15 - 25 hours week)
* Full-time (upon conversion): $900–$1,300/month USD, based on demonstrated performance and technical depth
* Flexible remote work schedule
* Ongoing training and growth opportunities
* Supportive and collaborative digital team environment

**Application Process** 

Interested candidates should send their application to **View email address on hubstafftalent.net** and include the following:

1. Your CV and portfolio/examples of automations built (if applicable)
2. A short video (2–5 minutes) explaining how you’ve used n8n in the past — OR a screen-recorded walkthrough of an automation you’ve built in n8n, Make, or Zapier, explaining the logic behind it
3. A written application (must be human-written — AI-generated applications will NOT be considered)

**Email Subject line:** Application: Automation & Process QA Specialist – [Your Name]

⚠️ **Important:** Applications that do not follow these instructions will not be entertained. Please make sure all required items are included before submitting.

Candidates who pass initial screening will be invited to complete a short pre-screening task and participate in a two-step interview process.