Director, Product Engineering

Who We Are

Stored Energy Systems (SENS) is an award-winning manufacturer of premium quality power conversion products located in Longmont, CO. In business for over 50 years, SENS is the market leader with a proven track record of providing highly reliable battery chargers, DC power systems, and related products to industrial markets. For more information on our company please see our web site at


Summary

The Director, Product Engineering leads the team responsible for maintaining, improving, and supporting released products throughout their lifecycle. This role ensures product reliability, quality, performance, and customer satisfaction by addressing defects, managing enhancements, and supporting escalations while minimizing disruption to new product development. The director balances operational responsiveness with technical rigor, working closely with the New Product Engineering, Customer Support, Manufacturing/Operations, and Quality teams.

Responsibilities

• Lead and manage the Product Engineering team responsible for released products.
• Own post-launch engineering activities (hardware and software), including defect resolution, root-cause analysis, manufacturing improvements, usability improvements, cost improvements, and incremental continuous improvements.
• Investigate, respond, & drive resolution of customer complaints or field failures escalated by the Customer Service team.
• Work with sales and application engineering to answer questions on existing products in existing applications.
• Assist production teams with technical issues (Tier 2 Production Support).
• Analyze failure data (field, production, incoming material defects) and implement corrective and preventive actions.
• Identify and approve alternative materials or suppliers.
• Improve & support vendor & production test fixtures (repair, expand coverage, improve cycle-time, verify updates).
• Create customer documentation packages, updated bill of materials, and settings profiles for released products.
• Set and track KPIs and team goals related to time to resolve customer issues, quality and reliability improvements, product cost reductions, and resolution of material supply issues.
• Conduct performance reviews and appraisals to evaluate team members' performance.

Required Qualifications

• Bachelor's degree in engineering or similar technical field.
• 7+ years of engineering experience.
• 2+ years in a technical management role with direct reports.
• Experience leading sustaining or product improvement teams.
• Excellent communication and stakeholder management skills.
• Strong focus on product quality and processes.
• Excellent problem solving, time management, and critical thinking skills.
• Strong troubleshooting, root-cause analysis, and systems-level thinking skills.
• Familiarity with change management, defect tracking, and issue triage processes.
• Ability to manage multiple priorities under time pressure.
• Customer and reliability focused mindset.
• Strong prioritization and decision-making skills.

Location: This position is located on site in Longmont, CO.

Relocation assistance is available for this position.

Base Compensation: $175,000 - $195,000 is the projected range of annual base salary for this role depending on the candidate's overall qualifications and experience.


Closing Date: June 31st.While we expect to keep the position open through this date, the posting may be extended or closed early based on applicant volume and hiring needs.

We offer an exciting and competitive total compensation package designed to inspire! This includes generous paid time off, holidays, as well as comprehensive benefits including medical, dental, vision, short-term disability, life insurance, and an outstanding 401k matching program where employees are instantly vested.

At SENS, our culture is rooted in a set of core values that reflect who we are and how we work. In a recent 2025 poll, our employees identified the values that best define us: "Innovative", "Respectful", "Inviting", "Flexible", "Collaborative", and "Growth Driven". Our team describes us as a dynamic, forward-thinking company where everyone has the opportunity to thrive.


At SENS, we pride ourselves on being an equal opportunity employer, fully dedicated to fostering inclusion and diversity. We welcome all applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristic.

We hope you're interested in making a difference with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.