Business Systems Analyst in Livonia

Summary This position is responsible for analyzing and documenting business processes, functions, and procedures to determine the most effective business systems software to meet CAOM's needs. Provides recommendations for systems specifications and objectives, based on business requirements and cost effectiveness. Role will be 100% onsite in Livonia, MI. Essential Duties & Responsibilities Business Analytics , Including: Working closely with business users, technical resources, and developers providing support by analyzing system issues or defects, coordinating data fixes, and recommending, implementing, and coordinating solutions. Conducting cost/benefit analyses. Defining requirements to meet functional business needs for CAOM; documents existing business processes in order to define current business activities for the development of procedures and models. System Utilization , Including: Review existing computer systems to understand capabilities, scheduling, and workflow limitations, and suggests recommendations, including upgrades to and purchasing of new equipment or software. Develops test plans, coordinates, and performs software testing. Implements all new system software, including conversion of data, and works with application support personnel to resolve system problems. IT Support , Including: Provide application support to the operations team, provide basic computer/hardware support, and provide technical support. Other duties assigned by management. Qualifications and Educational Requirements Bachelor’s degree from four‑year college or university; or four to six years related experience and/or training; or equivalent combination of education and experience. Advanced knowledge of personal computer, including MS‑Excel or related analytical software. Ability to perform complex tasks requiring the use of a variety of software. Exposure to an office environment and equipment. Ability to document and design software enhancement. Working knowledge of all internally developed Windows and web applications. Collaborative, positive, energetic team player. Strong, effective, written and verbal communication skills. Good judgement and business acumen. Motivated, self‑directed work ethic, willing to aggressively pursue individual and team goals. Salary starts at $67,800/year and is commensurate based on experience. Company Description CAOM is a private, non‑profit association of insurance companies that write workers’ compensation insurance in Michigan. CAOM collects, processes and analyzes worker’s compensation policy and claim data for member companies and state regulators. CAOM’s sister organization, the Michigan Workers’ Compensation Placement Facility, processes worker’s compensation coverage applications for businesses that are unable to get coverage by ordinary means due to high claim activity, high risk operations, or other reasons. Established by state statute in 1983 and funded by its member insurance carriers, CAOM is the sole organization responsible for these duties in Michigan, resulting in a uniquely stable work environment regardless of economic fluctuation. CAOM’s small number of employees (less than 35) provide a family‑like atmosphere and are consistently recognized for outstanding customer service. CAOM is an equal opportunity employer, offering active full‑time employees a highly competitive benefit package, including but not limited to paid time off, paid personal time, paid holidays, insurance (medical, dental, vision, life), a company‑sponsored retirement plan, training, and educational opportunities. Once respective seasoning requirements are met, new hires are eligible for these benefits and any other benefits CAOM may adopt. #J-18808-Ljbffr Energy Jobline ZR