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Imports & Customer Service Operations Lead

DHL Express

DHL Express is seeking an Imports Supervisor to lead the customer service function and develop policies for timely, accurate information across multiple channels. This role provides operational management at call center locations and drives forecasting of staffing and call capacity. The Imports Supervisor will analyze call volume trends, supervise staff, and partner with other managers to improve service. Strong coaching, budgeting, and IT skills are required. #J-18808-Ljbffr DHL Express

Vacancy posted 5 days ago
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