Quality Technician

Location: Chagrin Falls (may occasionally support quality activities at other Ohio campus sites as needed)

Position Summary The Quality Technician I supports the Chagrin Falls plant by maintaining core quality processes and ensuring that measurement, color, and claims operate reliably and efficiently. This role provides hands‑on process support, manages calibration and documentation activities, assists with color analysis and supports claims through effective problem solving and corrective actions, while maintaining a strong focus on workplace safety.

Key Responsibilities

• Demonstrate and promote safe work practices in all quality and production activities.
• Support Tarkett safety requirements by being attentive to hazards, proper PPE use, and safe handling of materials and equipment.
• Provide day‑to‑day support to production to ensure that color standards, inspection records, and operating procedures are accurate and followed.
• Conduct process audits to verify compliance with documented work instructions and quality requirements.
• Perform and review color measurements, trend and analyze data, and work cross‑functionally on color shifts, tolerancing and new product development.
• Maintain the plant’s calibration program, including scheduling, recordkeeping, and verification of instruments such as spectrophotometers and other gages.
• Track and report calibration status, and communicate gage and calibration needs to shop‑floor operators and supervisors.
• Process, collect and organize claim data, assist with RCA and ensure records are complete.
• Identify opportunities to simplify or strengthen quality processes and contribute to continuous improvement.
• Ensure documentation is current, accurate and maintained in accordance with record keeping requirements.

Qualifications

• High‑school diploma; technical or associate degree preferred.
• 3‑5 years of experience in quality, laboratory or process control.
• Familiarity with quality management systems and structured problem‑solving techniques.
• Proficiency in Microsoft Office.
• Strong organizational and communication skills; self‑directed and dependable.
• Proficient in Microsoft Office; able to learn specialized quality or color software.
• Must pass a color‑vision test and safely lift up‑to 50 lbs. as needed.
• Preferred Experience in color‑related industries such as coatings, plastics, or rubber.
• Familiarity with ISO9001 or equivalent quality management systems, internal and process auditing.
• Exposure to root‑cause analysis or corrective‑action tools (5‑Why, 8D, etc.)
• Experience coordinating with production, lab, and quality.
• Formal continuous improvement, Lean, or Six Sigma experience.

What We Offer

• A commitment that Safety is #1 Competitive benefits, pay, and retirement plan options!
• Career growth, stability, and flexible work arrangements.
• Responsible Manufacturing – Protecting Our Planet for the Future We utilize renewable energy and a closed loop recycled water process. We are committed to reducing greenhouse emissions and water consumption. We are the only flooring company recognized by the Asthma and Allergy foundation.

Who we are

With a history of more than 140 years, Tarkett is a worldwide leader in innovative and sustainable flooring and sport surface solutions, generating turnover of €3.3 billion in 2025. The Group has close to 12,000 employees, 25 R&D centers, 8 recycling centers and 33 production sites. Tarkett creates and manufactures solutions for hospitals, schools, housing, hotels, offices, stores and sports fields, serving customers in over 100 countries. To build “The Way to Better Floors,” the Group is committed to circular economy and sustainability, in line with its Tarkett Human‑Conscious Design® approach. Tarkett is an equal opportunity employer. We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best. As a worldwide leader of the flooring industry, we design, manufacture and provide our customers the most innovative and sustainable flooring and sports surface solutions. At Tarkett, we cultivate a culture of entrepreneurship with respect and trust. We make conscious choices, for people and for the planet and we commit to be next to your every step of the way. At Tarkett we help create great spaces. We believe in taking care of our people, our customers and our planet. We believe in being agile and performance‑driven in everything that we do in order to find the best flooring and sports surface solutions.