Doors and Windows Warranty Service Technician

Job Description

Job Description

Windows and Doors Warranty Service Technician

​UTS, LLC is looking for experienced independent contractors to perform warranty service work for door and window manufacturers and retailers across the United States. Our company brokers inspection, repair, and installation services, ensuring that our partners' products are maintained to the highest standards. If you have expertise in inspecting, repairing, and installing doors and windows, we want to partner with you.

About UTS, LLC: UTS, LLC is a Veteran Owned Small Business with a Coast-to-Coast National Network of Skilled Technicians. We provide service, repair, and installation of building products, completing over 10,000 jobs annually. We have a strong reputation for quality and reliability, making us a preferred partner for leading national and global door and window companies.

Why Join UTS?

• Competitive Pay: Starting at $55/hour
• Additional Compensation: Mileage paid; helper pay is ½ of lead tech pay, pay for your personal ladder usage when needed and pay for parts disposal.
• No Job Searching: Jobs are sent to you via a user-friendly phone app
• Flexible Schedule: You manage your hours based on your availability
• Guaranteed Workload: Part Time - 2-4 jobs per month. Must already have General Liability Insurance.

Benefits:

• Steady Income: Part Time – 2-4 jobs per month. Great extra income. Jobs further than 70 miles, one way, will be quoted to include time spent traveling. 
• Convenient Payments: Completed work orders are paid via direct deposit bi-weekly.
• Automated Scheduling: Use our automated system to receive and schedule jobs.
• Travel Compensation: Extra mileage and time spent traveling are compensated. Additional pay for work requiring travel over 70 miles, including hotel expenses if needed.

Key Responsibilities:

• Inspection and Repair: Inspect, diagnose, and repair windows and doors under warranty. 

• Installation: Install new doors as needed.
• Customer Interaction: Handle customer relations professionally and courteously.
• Mobile App Use: Enter service actions and results directly into our app on-site and respond to automated scheduling text messages to coordinate job schedules. Having an iPhone or iPad is a plus.
• Scheduling: Use our AI-enabled scheduling service, communicated through text messages or in our mobile app, to schedule and complete work orders promptly following manufacturer guidelines. Or, you can call the customers and schedule directly with them.

Requirements:

• Experience: Experience in window and door inspection, repair, and installation.
• Tools and Transportation:
  • Required Tools:
    • Hand tools (hammers, screwdrivers, pliers, etc.)
    • Power tools (drills, saws, etc.)
    • Measuring tools (tape measure, level, etc.)
    • Safety equipment (gloves, safety glasses, etc.)
    • Specialized tools for windows and doors (glazing tools, caulking guns, pry bars, etc.)
  • Transportation: Must have suitable transportation for transporting insulated glass units and door units. Examples of acceptable transportation include:
    • Trucks with racks or A-frames for secure glass transport
    • Trailers equipped to carry large door units safely
    • Vans with sufficient cargo space and proper securing mechanisms
• Professionalism: Must speak and act professionally. 
• Insurance: Proof of General Liability Insurance is REQUIRED. Due to the volume of work, currently having the Certificate of Insurance puts more money in your pocket.
• Location: Work area includes 70 mile radius from Allentown, PA. Jobs requiring travel over 70 miles one way, will be quoted to include time spent traveling. 

Application Process: Interested independent contractors are invited to submit their details, including proof of insurance and relevant experience.

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